Capgemini-Conversations-for-tomorrow_Future-of-Work
Reinventing work

Conversations for tomorrow #2: The future of work

Employee well-being will be key in a hybrid future.

In this second edition of our quarterly review, we examine how the COVID-19 pandemic has transformed the business landscape, accelerating the digitalization process and revolutionizing the way that we work.

We are looking at a hybrid future, where physical office spaces are hubs for employees to connect, collaborate, and innovate and remote work becomes the norm. In such a scenario it is crucial to safeguard employee well-being, diversity, and equality and to reduce youth unemployment. Technology will continue to reshape the employment landscape, and upskilling is critical to building competitive advantage and organizational resilience.

This edition also features something we call “The CEO Corner.” This time, we spoke with our own CEO Aiman Ezzat and with Shayne Elliott, CEO of ANZ, about how the pandemic has affected their companies’ strategies, and priorities and how the hybrid model will impact client and employee relationships and sustainability initiatives.

This time of upheaval is above all a time of opportunity. As Aiman tells us, “we have a unique opportunity today to reimagine the way we do business, the way we work, and the way we live.” As we tackle this unprecedented opportunity together, we hope this new journal will contribute to reimagining the future of work.

Our thanks go to all the leaders and experts who contributed their thinking to this journal. By collaborating and sharing ideas, we can seize the opportunities offered by new ways of working, transforming organizational performance, and engaging and motivating our people.

The Capgemini Research Institute spoke to Shayne and Aiman to understand the impact of the pandemic on their roles as CEOs; their companies’ strategies and priorities; and the opportunities they see in the new ways of working post-pandemic.

Discussions with…

Ensuring a global and local people response to the pandemic.

Preparing the aviation workforce for the skills of tomorrow.

Leading with authenticity through the pandemic.

Accelerating the pace of decision-making with remote working.

The impacts of new ways of working on the labor market and HR strategies.

Approaching culture and learning amid new ways of working.

The future of work is the fluid worker.

Articles and perspectives

Jailbreak the degree: upskilling is the currency of the future of work.

The leadership imperative: moving to a trust-based work culture.

Why organizations need to evolve their social contract to support their whole workforce.

Everything has changed, and AI is ready to take us on the ride of our working lives.

Meet our experts

Claudia Crummenerl

Managing Director, Global Practice Lead Workforce and Organization | Capgemini Invent