World Insurance Report 2018

Business-as-usual within the insurance industry is coming to an end. The World Insurance Report 2018 from Capgemini and Efma highlights the need for insurers to have digital agility, cater to customer demands and create future-ready operating models to stay ahead of BigTech competition.

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Featured Insights


Seizing the GDPR Advantage: From mandate to high-value opportunity

Look beyond the compliance side of the GDPR

Secure your customers’ data to secure your future

Perhaps more than ever before, trust is a leading driver of customer loyalty in the retail sector. Reputations that can be sunk almost instantly by a data breach may take years to recover in the fickle world of social media. But opportunities abound for visionary retailers who are willing to invest in earning their customers’ trust. Now is the time to take the plunge.

Help wanted. How Alexa became today’s household worker

With voice recognition fully ingrained in the lives of the new generation, virtual assistants and AI will enable them to be more productive and happy at their workplace.

Latest from our Experts

Cybersecurity in retail: How can retailers leverage cybersecurity and data privacy to drive value?

Shoppers trust the wisdom of the crowd and the challenge for brands and retailers alike, is to be seen as authentic and trustworthy.
Internet of Things

Unlocking the Internet of Things: Why scale is the smart route to high value

IoT holds many benefits – but why are organizations struggling to derive value from it?
Digital Manufacturing

Towards a Smart Customer 360

How can manufacturers realize the potential of digital industrial revolution?

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