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Public sector

Governments and public sector organizations are leading the transformation to a digital, sustainable future – while improving public services for all of us.

We count on the public sector to provide essential services day in, day out, while making those services more joined up, citizen-centric and efficient. In a crisis we expect our governments to step up and lead the response. We also depend on them to address grand challenges such as the UN’s Sustainable Development Goals. In this context, resources are often stretched to their limits.

Using digital to drive results in the public sector

We’re working with governments and public sector organizations worldwide to meet these challenges and deliver more with less. How? By harnessing digital to provide a set of powerful technology tools, enabling organizations to pursue their objectives and improve outcomes – always with the end user at the center of everything we do.

From supporting the move to the cloud, to creating strategies for data and data ecosystems; from using human-centered design to create new citizen services, to ensuring  cybersecurity: we bring deep understanding of the public sector and proven expertise in business and technology transformation.

What we do

For a long time, armed forces in Europe have managed logistics, supply inventories, wage payments, and personnel records through technology. Now, in the digital era, we connect ministries of defense to the new requirements of the data-driven world.

Groundbreaking new technology is positioning the health and social care sector to improve person-centered services along the care pathway. We partner across the industry with community care providers, hospitals, university clinics, and health ministries to help develop personalized care plans, both at home and in medical institutions.

Government agencies, federal ministries, city councils, and more are working to digitize processes and services for citizens and businesses. We help provide open data and high value datasets, biometric systems, e-government solutions, user-centered platforms, digital identities, and automated processing systems.

To help public security authorities deal with the digitization of crimes, new digital tools, and new forms of citizen interaction, we have developed a range of digital services to support them across the globe.

We help tax and customs authorities with digital transformation in areas including the operation of tax offices, tax claim management, the future of work, fraud detection, custom border management, risk assurance, regulation analytics, and HR operations such as talent management.

Welfare agencies are facing significant challenges, including aging populations, digital engagement, policy reform, and growing demand for welfare support. Our expertise includes social benefits attribution, welfare fraud detection, job matching technologies, intelligent case management, and cloud migration.

    Försvarsmakten väljer Capgemini för ramavtal för SAP-konsulttjänster

    I urvalsprocessen betonades vår kompetens, erfarenhet från liknande projekt, samarbetsförmåga och kostnadseffektivitet. 

    Citizen services: Human-centered by design

    We partner with public sector organizations globally to design, test, iterate and run digital services that put citizens at the center.

    AI in the public sector

    We help public sector organizations open new frontiers with artificial intelligence.

      Cloud sovereignty in the public sector

        Making it real: 4 steps to implementing a sovereign cloud

        Sovereign cloud opens the door to transformation in public sector.

          Client Stories

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          Expert perspectives

          Intelligent industry

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          Meet our experts

          Göran Uggla

          Vice President, Head of Public Services, Capgemini Invent Sweden, Denmark and Finland
          Göran Uggla is an expert and a senior management consultant with in organizational governance, public services strategy and the digitalization of governmental services. He runs Capgemini Invents Public Services industry in Sweden, Denmark and Finland and he is a sought after thought leader by clients in both the ministries of the government offices and central agencies.

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