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What matters to today’s consumer 2023

2023 consumer behavior tracker

Total immersion: How immersive experiences and the metaverse benefit customer experience and operations

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Recent client stories

Harnessing the power of AI to combat River Blindness

Capgemini partners with the University Hospital Bonn to bring an end to River Blindness. As part of this effort, they launch the fifth Global Data Science Challenge focused on developing an AI solution to help with diagnosis and the development of new treatments for the disease

Fluidra builds a new model for website design

Fluidra partnered with Capgemini to implement Adobe Experience Manager on AWS infrastructure, thereby providing a standardized skeleton on which new websites could be built

Capgemini helps Scottish Water to transform wastewater treatment

Working with Capgemini, Scottish Water achieved real-time access to operational data using a combination of existing infrastructure and new "Internet of Things" sensors and devices that enabled asset optimization to reduce energy consumption, emissions, incident severity, and cost of asset interventions while increasing asset life and reducing chemical and operational spend

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Reports

Where are organizations investing in 2023? Supply chains and tech are top of the list

According to a new report by the Capgemini Research Institute, in the face of economic headwinds, organizations are taking a cautious approach to investment. Disruption in the supply chain is seen as the top risk to business growth for 89% of organizations, ahead of rising raw material prices and the energy crisis. Supply chain resilience is a key priority with 43% of businesses planning to increase investment here, while 39% intend to increase investment in technology to reduce costs and drive business transformation. Sustainability will be prioritized by organizations in the US and China, less so in Europe.

16 Jan 2023

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