Public sector

Governments and public sector organizations are leading the transformation to a digital, sustainable future – while improving public services for all of us.

While unexpected crises demand an agile response, the day-to-day delivery of efficient, cost-effective public services must also be maintained. We’re working with governments and public sector organizations worldwide to meet this challenge by harnessing the potential of digital. Together, we deliver positive societal outcomes and mission-oriented innovation through citizen-centric design and technology.

Cloud, data and data ecosystems are also critical for achieving sustainability objectives. We provide both strategy and program management expertise, and enable better use of data to inform impactful change programs. Because digitalization raises important questions about sovereignty, we help clients navigate the complexity surrounding trust, security and privacy. As a trusted expert, we help clients make technology choices that put them in control of their digital futures.

What we do

For a long time, armed forces in Europe have managed logistics, supply inventories, wage payments, and personnel records through technology. Now, in the digital era, we connect ministries of defense to the new requirements of the data-driven world.

Groundbreaking new technology is positioning the health and social care sector to improve person-centered services along the care pathway. We partner across the industry with community care providers, hospitals, university clinics, and health ministries to help develop personalized care plans, both at home and in medical institutions.

Government agencies, federal ministries, city councils, and more are working to digitize processes and services for citizens and businesses. We help provide open data and high value datasets, biometric systems, e-government solutions, user-centered platforms, digital identities, and automated processing systems.

To help public security authorities deal with the digitization of crimes, new digital tools, and new forms of citizen interaction, we have developed a range of digital services to support them across the globe.

We help tax and customs authorities with digital transformation in areas including the operation of tax offices, tax claim management, the future of work, fraud detection, custom border management, risk assurance, regulation analytics, and HR operations such as talent management.

Welfare agencies are facing significant challenges, including aging populations, digital engagement, policy reform, and growing demand for welfare support. Our expertise includes social benefits attribution, welfare fraud detection, job matching technologies, intelligent case management, and cloud migration.

    Citizen services: Human-centered by design

    We partner with public sector organizations globally to design, test, iterate and run digital services that put citizens at the center.

    Data and AI in the public sector

    We help public sector organizations open new frontiers with artificial intelligence.

      Cloud sovereignty in the public sector

        Making it real: 4 steps to implementing a sovereign cloud

        Sovereign cloud opens the door to transformation in public sector

          Client Stories

              Expert perspectives

              Data and AI, Digital inclusion

              Why we should turn the tide on open data skills in Europe’s public sector

              Giulia Carsaniga
              Mar 9, 2023
              Sustainability

              Why the public sector must prioritize sustainable IT

              Maëlle Bouvier
              Jul 5, 2022

              SKI-GODKENDT TIL AT HJÆLPE DET OFFENTLIGE

              Capgemini Danmark leverer til den offentlige sektor på SKI 17.13 SKI 02.15, SKI 02.17 samt SKI 02.18. Som global leder indenfor konsulent- og teknologiydelser samt digital transformation, er Capgemini på forkant med innovation inden for blandt andet Cloud, Digital Transformation og Platforme.

              Meet our expert

              Henrik Fugmann

              Director of Public Services & Defense
              As the Director for Public Sector services in Denmark, Henrik Fugmann leads a team committed to helping public organizations advance their digital transformations to provide better service for Danish citizens. In addition to being a member of the Danish senior management team, Henrik represents Capgemini at Danish Industry (DI) and The Danish ICT Industry Association (ITB).

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