World Insurance Report 2018

Business-as-usual within the insurance industry is coming to an end. The World Insurance Report 2018 from Capgemini and Efma highlights the need for insurers to have digital agility, cater to customer demands and create future-ready operating models to stay ahead of BigTech competition.

Read more

Featured Insights

Cybersecurity retail

Secure your customers’ data to secure your future

Perhaps more than ever before, trust is a leading driver of customer loyalty in the retail sector. Reputations that can be sunk almost instantly by a data breach may take years to recover in the fickle world of social media. But opportunities abound for visionary retailers who are willing to invest in earning their customers’ trust. Now is the time to take the plunge.

digital customer experience Digital Leadership Strategy and Transformation

Australia’s Digital Marketing and Customer Experience Maturity

Australia’s marketing and CX aptitude – A story of the haves and have-nots

Latest from our Experts

life insurancewearables

Wearables: a game changer for life insurance customer engagement metrics

Wearables are being embraced not only by consumers, but across industries because they provide unmatched opportunities to gather relevant, real-time data and improve business decisions.
Customer trustData protectionGDPR

GDPR: An opportunity to win customer trust

Customers are aware that the scope of privacy is growing. They want transparency. The sensitive information limit goes beyond religious beliefs, health, or ethnic data. The new rules will apply in all countries and jurisdictions.
CybersecurityData PrivacyGDPR

Are you prepared for the GDPR?

The general issue lies with that anyone with justified and managed access to process data, for its purpose, since that’s the business need and actual reason for the data existing in the first place.
cookies.

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.

Close

Close cookie information