World Wealth Report 2018

The World Wealth Report from Capgemini is the industry recognized benchmark for Wealth Management Trends. This year’s 22nd edition highlights the need for wealth management firms to accelerate hybrid transformation and transform budget approaches to deal with potential BigTech entry.

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Featured Insights

Digital StrategiesGovernanceStrategy and Transformation

Olaf Pietschner, Head of Capgemini in Australia and New Zealand on Sky News Business


Open Banking and Australia’s emerging Financial Services ecosystem

A complex construct of Australian statutory, regulatory, and aligned representative groups is required to enact the planned transformation to Open Banking.

digital customer experience Digital Leadership Strategy and Transformation

Australia’s Digital Marketing and Customer Experience Maturity

Australia’s marketing and CX aptitude – A story of the haves and have-nots

Latest from our Experts

automationdigital customer experience

The three levels of customer service frustration – and how to overcome them

Customers never evaluate one particular interaction or experience, but look at the process as a whole.

AI outsourcing – a safe pair of virtual hands

The astronomical growth of AI-based services requires outsourcing partners to provide the kind of capability their clients may struggle to provide themselves.

How Melbourne’s Applied Innovation Exchange prototyped an app for the Rugby7s to enhance the fan experience

Sam Page
With the announcement of Capgemini’s partnership with World Rugby, we were asked to showcase our applied innovation capability in a corporate box at the Sydney 7s tournament. Key clients were invited along, so we were under pressure to impress.

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