Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

    World Retail Banking Report 2024

    Intelligent banks do more with less: Take an efficiency leap with frictionless, personalized banking

    Financial services top trends 2024

    How will your organization navigate opportunities for success in the year ahead?

    Temenos Delivery partner of the year 2023

    Recognition for our investment in technology and complex projects delivery with enhanced client impact.

    World Cloud Report 2023 – Financial Services

    Is your cloud journey taking you where you need to go? Create business value in an innovation-powered future.

      What we do

      Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.

      We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      We help you transform your office operations front-to-back to make them future-ready, more profitable, and resilient.

      You can monetize your assets and platforms, establish centers of excellence, and set up trade-as-a-service models to create new market opportunities.

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Featured services

      Customer first, banking and capital markets

      Ready to unlock the power of customer-centricity?

        Cloud for financial services

        Unlock the full potential of your cloud investments.

          Financial crime compliance and risk management

          Don’t simply comply – stay ahead of the curve.

            Sustainability for financial services

            Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

              Data-powered financial services

              Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

                Client stories

                Société Générale’s unprecedented IT merger creates SG, a new French retail bank

                “The strength of Capgemini’s tools reassured us and enabled us to bring our project to fruition.” Bruno Delas, CIO Société Générale Group

                  BNP Paribas: Inventing tomorrow's bank through innovation

                  Powering up a dedicated in-house innovation and acceleration center.

                    Training Crédit Agricole managers on environmental issues

                    Capgemini Invent and ESSEC Business School join forces with Crédit Agricole to provide senior executives of the Consumer Finance and Leasing & Factoring teams with the theoretical and practical knowledge necessary to operationally implement the Group's environmental strategy.

                      Transforming data protection accelerates payment technology provider’s cloud journey

                      By partnering with Capgemini, the business delivers a highly secure and scalable data encryption and protection solution that accelerates its migration to the Google Cloud Platform

                        Unleashing the potential of omnichannel service: a real-world case

                        Discover how a leading Financial Services firm revolutionized their customer experience with next-gen technology.

                          Meet our experts

                          Sankar Krishnan

                          Digital Assets Head, Capgemini Financial Services

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