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Business-as-usual within the insurance industry is coming to an end. The World Insurance Report 2018 from Capgemini and Efma highlights the need for insurers to have digital agility, cater to customer demands and create future-ready operating models to stay ahead of BigTech competition.
Look beyond the compliance side of the GDPR.
Europe’s Global Data Protection Regulation will be in effect from May 25. Organizations across the world scramble to be ready fearing stricter regulatory action owing to non-compliance.
Perhaps more than ever before, trust is a leading driver of customer loyalty in the retail sector. Reputations that can be sunk almost instantly by a data breach may take years to recover in the fickle world of social media. But opportunities abound for visionary retailers who are willing to invest in earning their customers’ trust. Now is the time to take the plunge.
