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Capgemini Research Institute

After the COVID-19 vaccine… What will define success in the financial services new normal?

In the new normal, success means heeding your customers’ needs
After the COVID-19 vaccine… What will define success in the financial services new normal? Read more

Featured Content

Intelligent Industry podcast

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Intelligent Industry podcast

Next-Gen Energy Services Platform

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Next-Gen Energy Services Platform
Business Services

Digital Employee Operations Powered by ServiceNow®

Enhance the value of your HR function through delivering a frictionless employee experience

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Digital Employee Operations Powered by ServiceNow®
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In the News

Capgemini Invent awarded contract to continue developing the European Data Portal

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Capgemini Invent awarded contract to continue developing the European Data Portal

Capgemini named a “Leader” by NelsonHall in its NEAT evaluation of Banking Managed Services

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Capgemini named a “Leader” by NelsonHall in its NEAT evaluation of Banking Managed Services

Leader: Everest Group’s PEAK Matrix® for Next-generation Application Management Service Providers 2021

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Leader: Everest Group’s PEAK Matrix® for Next-generation Application Management Service Providers 2021

Client Stories

HMRC rapidly develops digital service to support employers

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HMRC rapidly develops digital service to support employers

RPA improves Ibaraki Prefecture’s administrative support

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RPA improves Ibaraki Prefecture’s administrative support

Dijon becomes a smart city supported by digital technology

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Dijon becomes a smart city supported by digital technology
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Research

Shifting gears

COVID-19 and the fast-changing automotive consumer

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Shifting gears

Digital Mastery

How organizations have progressed in their digital transformations over the past two years

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Digital Mastery

The Future of Work

From remote to hybrid

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The Future of Work

Top Trends in Retail Banking: 2021

In an uncertain year that has called for resilience, traditional retail banks are shifting...

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Top Trends in Retail Banking: 2021

The data-powered enterprise

Why organizations must strengthen their data mastery

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The data-powered enterprise

Latest from Experts

HR service transformation – the challenges

A well-managed workforce isn’t just happy – it also helps to boost frictionless business...

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HR service transformation – the challenges

Creating a frictionless employee experience

A truly frictionless enterprise can only start with the view of the customer. When an...

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Creating a frictionless employee experience

Leverage the Technovision framework to create flexible architectures that solve business problems

Technovision’s 2021 framework is a handy utility for architects to devise effective solutions...

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Leverage the Technovision framework to create flexible architectures that solve business problems

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