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Capgemini Research Institute

AI and Gen AI in business operations

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Capgemini Research Institute

Driving business value with AI agents: A conversation with Dr Walter Sun

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Capgemini Research Institute

Tech in sports 2025

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Recent client stories

Volkswagen Group and Capgemini drive large-scale CRM transformation with an omnichannel Salesforce platform

Capgemini supported VWG and CARIAD to provide a digital and seamless customer experience by harmonizing divergent CRM systems and aligning business and technical processes between different sales levels

Fresenius transforms user access to IT services and support

FreDi, the easy-to-access global virtual agent and agent chat solution, shortens, simplifies, and enhances the user experience

Building a greener sport from procurement to pitch with World Rugby

World Rugby partnered with Capgemini to embed sustainability into procurement – co-creating a framework that drives responsible sourcing and supports climate goals across global rugby operations

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Corporate news

Capgemini to acquire WNS to create a global leader in Agentic AI-powered Intelligent Operations

Capgemini (Euronext Paris: CAP), a global business and technology transformation partner, and WNS (NYSE: WNS), a leading digital-led business transformation and services company, today announced that they have entered into a definitive transaction agreement pursuant to which Capgemini will acquire WNS for a cash consideration of 76.50 USD per WNS share.

Jul 7, 2025

Corporate news

Capgemini unveils strategic AI framework to turn enterprise ambition into measurable business impact

Jul 3, 2025

Reports

Over half of sports fans are turning to AI or gen AI for more personalized content

Jul 1, 2025

Client news

Capgemini to transform customer experience for GN Hearing worldwide

Jun 26, 2025

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