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Mondial de l’Auto

Customer experience in automotive

Latest insights

Capgemini Research Institute

World Life Insurance Report 2025

World Energy Markets Observatory

Capgemini Research Institute

Sustainability trends 2024

Recent client stories

Iveco Group’s intelligent supply chain ensures efficiency and sustainability

The journey, which the company began in collaboration with Capgemini and AWS, led to the creation of a Control Tower that guarantees complete visibility and control over the entire supply chain

Capgemini supports BSH in becoming a data-driven company

Capgemini supports BSH to gain greater transparency into its business and leverage the value of data to further optimize time to market while fostering profitability and growth

Wind Tre calls in new marketing capabilities in support of customer experience

By engaging with Capgemini, Wind Tre develops and implements a solution based on Pega, Adobe and Google Cloud components that enables more personalized inbound and outbound customer communication.

Latest news

Reports

Policyholder expectations pose challenges for life insurers at every stage of the customer journey

The Capgemini Research Institute’s World Life Insurance Report 2025, published today, reveals that the life insurance industry is struggling to meet today’s customer experience expectations, with legacy technology being a major barrier to driving meaningful change.

Oct 15, 2024

Reports

Customer experience still an untapped opportunity to drive sales growth for auto brands and mobility providers

Oct 14, 2024

Reports

Capgemini’s World Energy Markets Observatory annual report 2024: The Paris Agreement's goals are no longer achievable, but net zero is still in sight with accelerated efforts

Oct 10, 2024

Awards and recognition

Upgraded EDGE certifications recognize Capgemini’s progress in building inclusive workplaces

Oct 8, 2024

Inside stories

Winning with team spirit

Environment

Winning with team spirit

How teamwork in sailing pushes the boundaries of performance

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Future-shaping projects

A race for innovation

The technology behind this year’s America’s Cup

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Life at Capgemini

New career, new you

Changing careers to change your life

Discover our 2023 Integrated Annual Report

Partner for a digital and sustainable world

Transforming sports

Bringing expertise and passion for innovation and technology to World Rugby, the Ryder Cup, the America’s Cup, and motorsport.

Capgemini Research Institute

Our number 1 global think-tank.

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Capgemini Invent

Our powerhouse of innovation, design and transformation.

Capgemini Engineering

Helping the world’s largest innovators engineer the products and services of tomorrow