Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

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      What we do

      Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.

      We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      We help you transform your office operations front-to-back to make them future-ready, more profitable, and resilient.

      You can monetize your assets and platforms, establish centers of excellence, and set up trade-as-a-service models to create new market opportunities.

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Featured services

      Customer first, banking and capital markets

      Ready to unlock the power of customer-centricity?

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              Data-powered financial services

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                Client stories

                BNP Paribas: Inventing tomorrow's bank through innovation

                Powering up a dedicated in-house innovation and acceleration center.

                  Training Crédit Agricole managers on environmental issues

                  Developing a tailor-made training course that combines academic knowledge and banking-specific knowledge related to sustainability-focused transformation.

                    Building a green future for a global financial services leader

                    Achieving net-zero goals and meeting the requirements established by the Paris Agreement.

                      Payment provider accelerates cloud journey with data protection

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                        Unleashing the potential of omnichannel service: a real-world case

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                          Meet our experts

                          Sankar Krishnan

                          Digital Assets Head, Capgemini Financial Services

                          Ian Campos

                          Executive Vice President, Financial Services; Global Domain Practices Leader, Capgemini Financial Services

                          Nilesh Vaidya

                          Global Industry Head – Retail Banking & Wealth Management

                          Preetham Kamesh

                          Vice President, Capital Markets, Market Development, Financial Services

                          Gareth Wilson

                          Executive Vice President – Head of UK Banking and Capital Markets

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