Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

We put innovation at the center of everything we do, enabling banks and capital market firms to become agile, open, and intelligent – while helping them evolve into sustainable digital enterprises of the future.

World Retail Banking Report 2022

The customer engagement imperative: What banks can learn from the FinTech playbook.

What we do

Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.

We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.

Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

We help you transform your office operations front-to-back to make them future-ready, more profitable, and resilient.

You can monetize your assets and platforms, establish centers of excellence, and set up trade-as-a-service models to create new market opportunities.

Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

To create long-term value, banks must meet changing customer expectations and increase their market agility.

We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

Customer and industry dynamics for wealth management firms are transforming rapidly.

We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

Featured services

Connected marketing for financial services

Marketing in a highly regulated environment to digitally savvy consumers is fraught with complexity. Capgemini helps banks navigate the digital landscape with services and capabilities driven by our Connected Marketing engine.

    Inventive banking

    Open banking and APIs are disrupting the value chain. Banks are often challenged to innovate faster. Inventive banking allows you to orchestrate new relationships and use technology to do this.

      Tune in to our podcast series

      Read more aboutThe latest banking and capital markets insights

      The banking, payments, and wealth industries are continuously transforming. In this podcast series, we share how creating a memorable customer experience – while harnessing data and technology – is the path to profitable growth.

      Client stories

      Expert perspectives

      Data and AI, ESG, Sustainability

      ESG for banks – how to elevate the game to achieve key goals

      12 Apr 2022

      Banking On The Metaverse

      Sudhir Pai
      15 Mar 2022

      Meet our experts

      Sankar Krishnan

      Executive Vice President, Strategy & Corporate Development, Capgemini Financial Services

      Ian Campos

      Executive Vice President, Financial Services; Global Domain Practices Leader, Capgemini Financial Services

      Nilesh Vaidya

      Executive Vice President – Head Banking and Capital Markets Domain Consulting

      Preetham Kamesh

      Vice President, Capital Markets, Market Development, Financial Services

      Gareth Wilson

      Vice President- Head of UK Banking and Capital Markets