Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

    World Wealth Report 2023

    Unlock growth in wealth management: Empowering relationship managers and serving the affluent.

    TechnoVision 2023: Financial Services

    With TechnoVision 2023: Financial Services, explore how you can balance digitization with evolving risks and sustainability.

    Future-proofing innovation x financial services

    How can the Financial Services industry create a sustainable future? Learn from our conversation with MUFG, InsrTech Hartford, and Microsoft.

      What we do

      Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.

      We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      We help you transform your office operations front-to-back to make them future-ready, more profitable, and resilient.

      You can monetize your assets and platforms, establish centers of excellence, and set up trade-as-a-service models to create new market opportunities.

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Featured services

      Core Banking

      Transform the core for your digital future with our core banking modernization solutions.

        Decentralized futures

        Blockchain and other distributed ledger technologies (DLT) are at the heart of decentralized futures.

          Amazon FinSpace

          As a long-standing APN Consulting Partner and part of the Amazon FinSpace Delivery program, we help financial services companies build and maintain data management system with Amazon FinSpace.

            Connected marketing for financial services

            Marketing in a highly regulated environment to digitally savvy consumers is fraught with complexity. Capgemini helps banks navigate the digital landscape with services and capabilities driven by our Connected Marketing engine.

              Contact Center Transformation

              Create a sustainable, next generation contact center experience

                Client stories

                Return on innovation: Winning in invisible banking at J.P. Morgan

                How can wearable payments enable seamless experiences for resorts, gaming and beyond with a fashion-forward approach?

                  Nurturing the future of work with Elaine Arden, CHRO, HSBC

                  Managing talent across geographies, closing skill gaps, and building an inclusive corporate culture to improve business outcomes.

                    Digital customer experiences at scale by Entercard

                    Entercard partners with Capgemini to deliver seamless customer experiences through automated, data-driven journeys delivering more customized offers, all powered by Salesforce Marketing Cloud and Service Cloud

                      Discussion with Sweta Mehra, CMO, ANZ Bank

                      How ANZ is taking on digital-only banks and redefining the role of marketing.

                        Fighting the rise of cybercrime and fraud by establishing the Nordic Financial CERT

                        Nordic financial institutions worked with Capgemini to establish the first international financial CERT to respond to increasingly sophisticated cybersecurity therats.

                          Delivering improved, intuitive digital customer service in global financial services

                          With Capgemini's ADMnext, the company cashes in on a managed services engagement model, agile transformation, and application modernization.

                            Expert perspectives

                              Tackling Transition to T+1 Capital Market Settlements

                              NelsonHall explores how Capgemini is helping clients meet the regulatory deadlines.

                              From shifting workloads to creating business value

                              A business-value-driven approach to cloud transformation programs

                              Cloud adoption: Leverage best practices for a DevSecOps pipeline

                              Cloud services are ubiquitous and software updates have increased exponentially.

                              Best practices for remote customer onboarding

                              Useful tips to address AML risks and challenges

                                Meet our experts

                                Sankar Krishnan

                                Digital Assets Head, Capgemini Financial Services

                                Ian Campos

                                Executive Vice President, Financial Services; Global Domain Practices Leader, Capgemini Financial Services

                                Nilesh Vaidya

                                Global Industry Head – Retail Banking & Wealth Management

                                Preetham Kamesh

                                Vice President, Capital Markets, Market Development, Financial Services

                                Gareth Wilson

                                Vice President- Head of UK Banking and Capital Markets 

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