Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

As the industry adapts, firms need to create customer-centric models and deliver personalized experiences to meet changing demands.

We partner with top global financial institutions, including 8 of the top 15 banks and 9 of the top 15 diversified financial companies, to drive digital transformation that aligns with business objectives. By reimagining traditional banking models, we help firms become data-driven enterprises that can swiftly respond to market shifts, build stronger relationships with partners, and remain compliant with evolving regulatory requirements.

For capital markets firms, the need to reduce operational costs and improve trade efficiencies while maintaining compliance with regulatory demands is paramount. Our expertise in banking IT services helps firms adopt robust digital infrastructures that streamline processes, improve data management, and foster innovation. We offer comprehensive solutions that empower capital markets firms to navigate the complexities of their industry with confidence, ensuring long-term resilience and operational excellence.

    World Payments Report 2025

    Velocity, meet value: Lead in the open and instant future of payments.

    World Wealth Report 2024

    Intelligent strategies for winning with the ultra-wealthy: Bridge wealth management and family office strengths to fuel growth.

    TechnoVision 2024: Financial Services

    Explore how you can leverage the power of technology to augment human capabilities – and prompt the future.

    World Retail Banking Report 2024

    Intelligent banks do more with less: Take an efficiency leap with frictionless, personalized banking.

      Digital banking solutions

      Leverage our expert banking consulting solutions to optimize operations, mitigate risk, and accelerate digital transformation.

      Asset managers are experiencing increased customer interest in ESG issues. They must also address new regulations prompted by DLT and AI/machine learning.

      We can help you respond to these demands, capture new market opportunities, and create compelling yet cost-effective customer propositions.

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      We help you transform your office operations front-to-back to make them future-ready, more profitable, and resilient.

      You can monetize your assets and platforms, establish centers of excellence, and set up trade-as-a-service models to create new market opportunities.

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Featured services

      Data-powered financial services

      Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

        Core banking

        Transform the core for your digital future with our core banking modernization solutions.

          Client stories

          Expert perspectives

          Innovation

          BigTech into payments

          Joost van Putten
          Jun 15, 2022
          Data and AI, ESG, Sustainability

          ESG for banks – how to elevate the game to achieve key goals

          Capgemini
          Apr 12, 2022
          Customer experience

          Key challenges in the KYC space and how to address them

          Manish Chopra
          Jul 27, 2022

          Meet our experts

          Johan Bergström

          Executive Vice President, Head of Financial Services at Capgemini Invent Sweden, Denmark and Finland

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