Zum Inhalt gehen

Capgemini takes logistics solution provider to next level

Client: HOYER GmbH Internationale Fachspedition
Region: Headquarter Germany, Europe
Sector: Global Liquid Bulk Logistics

The global logistics provider worked with Capgemini to successfully implement a serverless and cloud-native customer portal by leveraging a user-centric approach and agile methodology

Client Challenge: HOYER wanted to amplify its business model to a more customer-centric approach and embark on a cloud journey to improve efficiency.

Solution: Working collaboratively, HOYER and Capgemini created a holistic customer platform and main digital touchpoint run on smaller, maintainable services from Microsoft Azure.

Benefits: HOYER gains competitive edge with customer portal for digital logistics and customer self-services:

  • The cloud-based platform is integrated into connected systems and easy to maintain and scale.
  • Continuously shaping the product to market needs leads to a deeper client intimacy and new ways of collaboration.

”Throughout our collaboration with Capgemini, we focused on delivering the best possible value to our customers through digital innovation. The result is a user-friendly platform based on Microsoft Azure that can expand and grow with us as we pursue our ambitions in smart logistics services.”

Charlotte Fischer, Senior Manager Digital Solutions at the HOYER Group