Capgemini takes logistics solution provider to next level

The global logistics provider worked with Capgemini to successfully implement a serverless and cloud-native customer portal by leveraging a user-centric approach and agile methodology

Client Challenge: HOYER wanted to amplify its business model to a more customer-centric approach and embark on a cloud journey to improve efficiency.

Solution: Working collaboratively, HOYER and Capgemini created a holistic customer platform and main digital touchpoint run on smaller, maintainable services from Microsoft Azure.

Benefits: HOYER gains competitive edge with customer portal for digital logistics and customer self-services:

• The cloud-based platform is integrated into connected systems and easy to maintain and scale.
• Continuously shaping the product to market needs leads to a deeper client intimacy and new ways of collaboration.