Telecommunications

The telecom industry stands at a pivotal moment. As fiber and 5G infrastructure builds begin to wind down, telco organisations and network operators are left asking: What’s next? 

Now is the time to let imagination shape a new era for telecom, driven by transformative ideas, breakthrough technologies and an endless pursuit of innovation.

At Capgemini, we help you reimagine the future, enabling telco organizations and network equipment providers to deliver a profound impact on their business, their customers, and the world at large. 

The path to net zero for telcos

The telecoms industry has a significant environmental impact today – and it’s predicted to rise in the years to come. We can help.

Expert perspectives

Intelligent industry

The 5G revolution demands a new kind of telco

Amanda Gosling
Oct 20, 2022
Intelligent industry

Open RAN needs to automate – and fast

Arnab Das
May 20, 2022
Customer experience

How a few operators have changed customer communication forever

Yannick Martel
Apr 22, 2022

Meet our experts

Jacques Assaraf

Global Head of Telecommunications
Telcos are under pressure to continue to operate secure, reliable and fast network connections, while also enabling the services of the future, such as the smart grid, connected home, and IoT. We work with Telco clients to help them transform from the inside, building a mature digital capacity to facilitate the transformation of industries, society, and the world at large.

Arun Santhanam

Expert in Communication Platform Transformation

Karl Bjurström

Global Head of Invent Telecom, Media & Entertainment
Karl Bjurström is a strategy consultant and manager who specializes in strategy formulation, data, and scaling in the technology, media, and telecom industries. He is passionate about helping clients use digital technologies to gain strategic and operational advantages within product development, customer experience, and marketing.

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    The future is in our hands. Together for sustainable futures.