Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organisations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

    World Wealth Report 2024

    Intelligent strategies for winning with the ultra-wealthy: Bridge wealth management and family office strengths to fuel growth.

    Temenos delivery partner of the year

    Recognition for our investment in technology and complex projects delivery with enhanced client impact.

    TechnoVision 2024: Financial Services

    Explore how you can leverage the power of technology to augment human capabilities – and prompt the future.

    World Retail Banking Report 2024

    Intelligent banks do more with less: Take an efficiency leap with frictionless, personalized banking

    Consumer Duty

    The importance of trust in the age of customer empowerment.

      What we do

      In the capital markets landscape, navigating multiple strategic objectives demands advanced solutions that keep pace with business and technological shifts.

      We bring capital markets expertise, global delivery capability, deep industry networks and technology innovation to help prepare your firm for the future.

      Now is the time to consolidate your competitive position using digital solutions, while maximising your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      Lending models need to be simpler, faster, and personalised for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalised customer experiences.

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalisation at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Featured services

      Financial Crime Compliance and Risk Management

      Don’t simply comply – stay ahead of the curve.

        Customer first, banking and capital markets

        Ready to unlock the power of customer-centricity?

          Cloud for financial services

          Unlock the full potential of your cloud investments

            Sustainability for financial services

            Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

              Data-powered financial services

              Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

                Client stories

                Return on innovation: Winning in invisible banking at J.P. Morgan

                How can wearable payments enable seamless experiences for resorts, gaming and beyond with a fashion-forward approach?

                  Nurturing the future of work with Elaine Arden, CHRO, HSBC

                  Managing talent across geographies, closing skill gaps, and building an inclusive corporate culture to improve business outcomes.

                    Digital customer experiences at scale by Entercard

                    Entercard partners with Capgemini to deliver seamless customer experiences through automated, data-driven journeys delivering more customised offers, all powered by Salesforce Marketing Cloud

                      Capgemini helps a global financial services company deliver improved, intuitive digital

                      With Capgemini’s ADMnext, the company cashes in on a managed services engagement model, agile transformation, and application modernisation

                        BNP Paribas: Inventing tomorrow's bank through innovation

                        Powering up a dedicated in-house innovation and acceleration center.

                          Expert perspectives

                          Meet our experts

                          Sankar Krishnan

                          Digital Assets Head, Capgemini Financial Services

                          Ian Campos

                          Executive Vice President, Financial Services; Global Domain Practices Leader, Capgemini Financial Services

                          Nilesh Vaidya

                          Global Head of Banking and Capital Markets practice

                          Preetham Kamesh

                          Vice President, Capital Markets, Market Development, Financial Services

                          Gareth Wilson

                          Executive Vice President – Head of UK Banking and Capital Markets 

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