Salesforce

Let Capgemini help you take the No.1 CRM platform to an even higher level

Salesforce, maker of the leading CRM platform, is known for ohana – a Hawaiian word that means “intentional family”. It’s a concept that extends to Salesforce employees, customers and partners, like Capgemini. In fact, Capgemini is here to help you get the most from your own Salesforce ohana and the business results that Salesforce solutions can drive.

Capgemini has been enabling successful Salesforce implementations and integrations for well over 10 years. As a Salesforce Global Strategic Consulting Partner in key geographies around the world, we’ve scored 4.8 out of 5 on the Salesforce Partner Value Index.

Our goal is to deliver value to our clients—leveraging the full power & potential of technology & innovation to drive outcomes & inspire transformation.

Leveraging the full power & potential of technology innovation to drive outcomes & inspire transformation

Capgemini provides a full suite of offerings including strategy and program management, development and implementation, as well as on-going support and maintenance.

Capgemini Field Service Lightning Accelerator

Capgemini Field Service Lightning Accelerator

Capgemini’s Field Service Lightning Accelerator extends Salesforce FSL with robust...

Capgemini Unified Retail Accelerator

Capgemini Unified Retail Accelerator

Strengthen Consumer Connections, Get to Market Faster, and Optimize Your Salesforce...

Conversational Commerce

Conversational Commerce

Are you ready to listen to your customer? Really listen?

Optimize digital marketing with Capgemini’s Rapid Marketing Launch Program

Optimize digital marketing with Capgemini’s Rapid Marketing Launch Program

Capgemini’s Rapid Marketing Launch Program is a new accelerator solution built on Salesforce...

Smart Mobility Connect: Customer Engine

Smart Mobility Connect: Customer Engine

Bringing together technology, insight and cross-industry expertise to quickly ideate,...

Our Featured Insights

World Insurance Report 2020

As digital adoption is now mainstream across generations and willingness to purchase...

Featured Testimonials

Burberry

Capgemini helps us find solutions that simplify interactions around intelligence. Den Donovan, Vice President of IT Architecture at Burberry

Salesforce

Equality and diversity are some of the key values that we are proud to share across our Capgemini partnership. Anne Flavin, Europe Strategic Alliances Partnership Management at Salesforce

Unilever

With Capgemini and Salesforce, we have been able to identify new opportunities we can add to with Salesforce Lightning Cloud, bringing us a better platform and better experiences. Maria Frieberg, CC Nordic Capability Lead, Unilever

Analyst and Partner Recognitions

Salesforce Recognitions

Awards for Capgemini, rewards for your business

Blogs From Our Experts

Making transformation human for HomeServe

If you’ve ever faced a Christmas Day wrapped in blankets because your heating was...

Voice: Guiding businesses to the next engagement channel

Voice interactions with consumers will help brands understand their consumers better and...

Conversational Commerce – develop deep, sticky brand affinity

Conversational commerce is not just another user interface, it is something beyond that. It...

Salesforce.com as an engagement layer solution

We need to connect our information to our processes and systems, and our stakeholders need to...

Digital workplace: why employees matter

Technology can help increase efficiency, crush barriers, and tap into the intelligence of the...

How API led integration changes the clock speed of IT

Businesses are pursuing digital transformation to achieve a steep change in their speed,...

Meet Our Salesforce Experts

Andrew Smith

I lead the Salesforce CoE For Europe for Capgemini driving excellence in global, leading edge delivery of Salesforce solutions into our largest accounts. I and my teams bring innovative approaches and scalable delivery to help all sectors transform their interactions with customers, leveraging the industry leading Salesforce platform. I have deep expertise in global architectures built up through building platforms for global clients in the CPG, Automotive and Retail sectors around foundation of agile and focus on business value.

Bill Donlan

I oversee our sales and delivery organization across the entire platform of Salesforce products in the US, Canada, and India. As part of Capgemini’s Digital Customer Experience, my group’s full range of services are leveraged to enhance critical value drivers around customer engagement strategy, process, and technology.

Simon Blainey

I lead Capgemini’s Salesforce CoE for Asia Pacific. As a Salesforce Global Systems Integrator (GSI), my team performs large scale Salesforce implementations across the full ecosystem portfolio, including Sales, Service, Marketing and Commerce. My clients include higher education institutions, multi-national corporations and all levels of Government. I have deep expertise in Salesforce architecture and implementation, agile methodologies, and DevOps. My role is to advise my clients on how to accelerate their digital transformation by leveraging and scaling their investment in the Salesforce ecosystem.

Lara Wasowski

I’ve been working with delivering improvements to business processes and organizations through well-implemented technology for close to 10 years. My fundamental appreciation for technology, together with a strong analytical capability, allows me to switch easily between providing recommendations at a detailed technical level and driving discussions on improving business value. Currently, I am part of Norwegian Salesforce team, working as a Functional Solution Architect and also managing our relationship with Salesforce in Norway.

Darshan Shankavaram

Globally responsible for overseeing, building and delivering Capgemini’s Digital Customer Experience portfolio, in the areas of Marketing, Sales, Service, Commerce and FrontEnd (Interactive).

Jay Rumwell

As the global partner executive for Salesforce within our GSIP organization, I focus on strategies to accelerate Capgemini growth through alignment with Salesforce.

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