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Avasant recognises Capgemini as a leader in its intelligent automation services 2023–2024 Radarview™

04 Jul 2024

Capgemini has been recognised by Avasant as a Leader in IA services for the fifth year running due to its extensive intelligent automation portfolio and platforms, its repository of automation frameworks and methodologies, and its growing partnerships with key technology providers to deliver market-leading automation and Gen Al solutions.

Avasant’s Intelligent Automation Services 2023–2024 RadarView™ assesses technology providers on their ability to leverage AI effectively, with vendors being sorted into one of four categories: Leaders, Innovators, Disruptors, and Challengers.

Capgemini has recently been named a Leader in Avasant’s Intelligent Automation Services 2023–2024 RadarView™. The report highlighted Capgemini’s excellence in three areas:

Practice maturity:

  • Offering an extensive intelligent automation portfolio and proven plug-and-play platforms that enable end-to-end process automation
  • Building a proven repository of automation frameworks and methodologies to assess clients’ automation maturity and design automation roadmaps
  • Injecting generative AI into CX services, such as personalised chatbots content, knowledge, and design operations.

Domain ecosystem expansion:

  • Leveraging partnerships with key technology and automation providers to deliver market-leading automation solutions to its clients
  • Expanding partnerships to create generative Al solutions and establish a GenAI CoE to enhance automation, transformation, and business intelligence
  • Leveraging its partnership with Pega Systems to develop automation solutions across various industries.

Investment and innovation:

  • Setting up several internal Al and automation academies to upskill employees across various automation tools and scripting languages
  • Establishing over 50 intelligent automation innovation labs and dedicated CoEs for conversational AI, RPA, and a range of industry sectors
  • Developing proprietary tools and platforms, and a reusable connector library to help increase low-code automation adoption.

“Capgemini’s comprehensive suite of intelligent automation services focuses on low-code automation, AI/NLP integration, and domain-specific automation led by its Enterprise Automation Fabric platform. Capgemini’s proprietary intelligent automation platforms and accelerators, complemented by its low-code automation expertise and investments in GenAI, have positioned it as a leader in Avasant’s Intelligent Automation Services 2023–2024 RadarView.”

Chandrika Dutt, Associate Research Director, Avasant

Discover how Capgemini’s Intelligent Process Automation solution can help you scale up operations, enjoy sustainable automation benefits, and pursue capability growth and innovation.

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About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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