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Beyond the buzz

beyond the buzz

The secret to winning customers’ hearts with AI

Lanny Cohen
Date icon 17 juli 2018

Consumers may appreciate the perks of AI more when it is augmented by human-like features, but they appreciate them most when a genuine “human option” is also available.

Aanbevolen auteurs

Nederlandse rapporten

Editor's picks

Nieuwe blog posts

The digitization of KYC and AML

Lucia Leijen
Date icon 15 april 2019

Three areas where digitization can increase efficiency in the KYC and AML field

Can the banking sector estimate their influence on a sustainable economy?

Rob van Dijk
Date icon 4 maart 2019

A Dutch regulator’s warning raises questions on sustainability risks in a rapidly changing...

Competing monopolists?

Sem Enzerink
Date icon 26 februari 2019

Rethinking the market failure of public goods

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