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世界No.1（6年連続）
ブランドについて
テクノロジーパートナーについて
Cloud
Management team
Artificial intelligence
For years, application development and maintenance (ADM) focused on stability: keeping critical applications running efficiently. Now, expectations have changed. Organizations need faster time to value, lower total cost of ownership, better experiences, and the ability to operationalize AI at scale.
Agentic ADM by Capgemini modernizes traditional ADM into an end-to-end, AI-enabled engine that helps organizations run smarter, build faster, and transform deeper. This frees up capacity for transformation and turns application operations into a sustained source of business value.
Agentic ADM embeds AI, automation, and product‑oriented delivery (PODs) natively across application support, maintenance, development, modernization, and data and AI operations.
Instead of reactive, SLA‑driven delivery models, it enables predictive and autonomous operations and faster delivery of new functionalities, and business outcomes are aligned to experience-level agreements (XLAs).
Driving this approach are three integrated layers:
A unified data lakehouse combining operational, observability and business data — built for AI‑driven operations.
Agentic capabilities across application support, maintenance, development and data operations, with human‑in‑the‑loop governance.
End‑to‑end visibility, experience monitoring (XLAs), auditability and security, leveraging Capgemini RAISE building blocks.
We can deploy within 12 weeks, inside or outside the enterprise and integrate with existing AI tools and platforms, with platform benefits that are built into delivery commitments.
Capgemini’s approach combines AI platforms, agentic capabilities, and deep industry expertise across three dimensions.
Improve run operations by hyper‑automating application and data maintenance, improving both quality and cost efficiency. AI-driven ticket triage, routing, and resolution streamline issue management, while predictive monitoring enables self-healing applications that minimize disruption. At the same time, unified observability across applications, data, and infrastructure provides end-to-end visibility, supporting a shift from SLA-centric delivery to experience- and outcome-driven operations.Key outcomes
Accelerate build times by applying AI across the entire software development lifecycle (SDLC), enabling faster application development and continuous evolution. AI-enabled requirements analysis help teams move from idea to execution more quickly, while automated code generation and testing improve speed and quality at scale. Real-time visibility into the application landscape supports smarter prioritization of modernization efforts, all underpinned by product-centric, agile, and DevSecOps delivery models.Key outcomes
Use applications, data and AI as a foundation for new business models and experiences. AI-native custom applications replace low value software as a service (SaaS) and AI-orchestrated intelligent services are built on existing applications, so you don’t need to start from scratch.Key outcomes
With Agentic ADM, organizations can reduce the cost and effort of application operations while accelerating both application and data modernization. Faster time-to-market for new services is achieved alongside a rebalancing of IT capacity, shifting focus from “run” to innovation and transformation. At the same time, application services are aligned to measurable business outcomes, all while maintaining operational stability and service continuity.
Capgemini brings together domain and industry expertise with industrialized delivery and AI‑driven execution. We help enterprises modernize complex application estates while supporting continuous change—at global scale and with confidence.
We leverage AI natively in everything we do. By focusing on experiences rather than services, we transform data and AI to enable value creation.
We keep your business-critical applications running smoothly while using AI and agentic systems to prevent issues, speed up resolution, and continuously improve service quality.
We help you deliver new features sooner and modernize legacy systems using an AI-assisted engineering approach so teams can ship more safely, more often, with less rework.
We modernize data platforms and digital foundations so you can use trusted data to improve experiences, enable AI use cases, and unlock new value from your technology estate.
We improve end-to-end reliability through monitoring and automation, while putting the right security and oversight in place to manage risk and keep AI usage safe and transparent.
Agentic ADM is Capgemini’s modern ADM platform, purpose‑built for an AI‑driven world. It combines AI, automation and human expertise to run, evolve, and modernize applications. At its core is a unified platform that brings together data, AI engines and governance, with Capgemini orchestrating hyperscalers and AI tools through a trusted control layer. This enables scalable, resilient application operations with built‑in observability, security, and continuous optimization.
Agentic ADM transforms traditional application management into an AI-powered growth engine, enabling organizations to run smarter, build faster, and innovate at scale. It shifts the focus from reactive maintenance to proactive, outcome-driven value creation powered by autonomous agents.
