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Insurance

Driven by disruptive technologies, the insurance industry is transforming at an unprecedented pace. We help insurers adapt by enhancing efficiency, driving growth, and delivering innovative, customer-centric insurance solutions.


Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be an opportunity for those who seize it.

At Capgemini, we specialize in creating business value from these changes in the insurance industry. Through our expertise in insurance technology, we empower our clients to navigate and capitalize on the challenges that change brings. We assist in refining strategies, redesigning operations, and exploring new opportunities across the insurance value chain—from distribution and claims management to enhancing customer experiences and advancing sophisticated underwriting. Our comprehensive insurance business and technology consulting services are designed to help our clients thrive in this dynamic environment.

    World property and casualty insurance report 2025

    Scale for tomorrow, today: The aging demographic pivot demands strategic P&C insurance transformation.

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    Demographic shifts will reshape insurance’s global future

    Aging, urbanization, and evolving lifestyles demand insurers rethink risk, coverage, and partnerships to stay ahead of global change.

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    TechnoVision 2025: Shaping Financial Services Future

    Discover key technology trends driving innovation in financial services.

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    GenAI brings transformative value to re/insurance in 2025

    Discover how GenAI enhances re/insurance in 2025 with AI-driven solutions for underwriting, claims, and risk management, boosting efficiency.

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    Insurance top trends 2025

    Explore our new Trends Books 2025 series to understand evolving developments across the insurance industry.

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    World cloud report – financial services 2025

    Propel top-line growth with your cloud journey: Fast-track efficiency, innovation, and superior CX

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      The insurance segments we serve

      Property and casualty insurance

      Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

      We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

      Life, annuities, and benefits

      An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

      We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

      Health payer

      In the competitive health insurance sector, our AI and Gen AI solutions enhance digital innovation, data security, and cost management. Leveraging healthcare payer solutions, predictive analytics, and cybersecurity, we drive personalized experiences, streamline operations, and ensure data transparency. This enables flexible products, improved outcomes, and regulatory compliance, keeping your organization competitively agile and ahead in the healthcare payer industry.

      Transforming insurance with innovative solutions

      Payments transformation in insurance by Capgemini

      Insurance payments are complex, with many systems and stakeholders. Capgemini helps tackle fragmentation, manual work, and poor lifecycle visibility.

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        Insurance digital agency experience by Capgemini

        Today’s economic environment and the slow organic growth is turning insurance distribution into a key priority for insurers. To grow, insurers must invest in expanding and enhancing distribution channels.

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          Sustainability for financial services

          Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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            Digital core for insurance

            Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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              Cloud for financial services

              Unlock the full potential of your cloud investments

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                Smart underwriting

                To keep pace with the rapid evolution of underwriting in property and casualty insurance, underwriters require efficient tools.

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                  Transform your insurance business with Capgemini’s expertise

                  Unlock the full potential of your business through our industry-leading insurance digital transformation. Contact us today to discover how we can help you stay ahead in the ever-evolving insurance landscape.

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                  Client stories

                    Capgemini & Adopteq enable seamless insurance data migration

                    Capgemini and Adopteq migrated millions of insurance records from Lotus Notes to Epic, ensuring speed, accuracy, and compliance.

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                    Capgemini helps APAC insurer cut processing time by 50%

                    Capgemini helped an APAC insurer reduce processing time by 50% across policy servicing, new business, and claims operations.

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                    Capgemini builds smart platform for global insurer innovation

                    Capgemini helped a global insurer launch a unified platform, boosting efficiency, reducing costs, and enabling smarter risk management.

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                    A new platform opens the door to innovation for a global insurer

                    Insurer boosts growth by empowering underwriters with tech

                    Capgemini helped a leading insurer grow its customer base by enhancing underwriter tools, improving decision-making and customer service.

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                    Capgemini helps insurer engage next-gen customers with tech

                    A global P&C insurer partnered with Capgemini to modernize digital channels and win over the next generation of insurance customers.

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                    Capgemini drives IT transformation for Zurich Germany

                    Capgemini supported Zurich Germany in accelerating IT transformation, enhancing agility, and aligning tech with strategic goals.

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                    Wawanesa boosts agility and speed with Capgemini’s support

                    Capgemini helped Wawanesa enhance agility and cut time-to-market, enabling rapid product innovation through a modernized platform.

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                      Expert perspectives

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                      Meet our experts

                        Awards and recognition

                        Reimagining tomorrows wealth management - banner

                        Capgemini Named Leader in HFS Insurance Services 2025

                        HFS honors Capgemini as a leader in Insurance Services 2025 for its innovation, domain expertise, and global delivery excellence.

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                          Capgemini is a 2024 Customer and Partner Award Winner

                          Guidewire honors outstanding achievements in innovation and customer success at the 2024 Customer and Partner Awards.

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                            Best Advancing Software Testing Practice Award

                            This European Software Testing Award reflects our involvement with emerging technologies and our focus at the forefront of innovation.

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                              Awarded Migration Acceleration Specialization by Guidewire

                              First partner to be recognized reflecting our commitment to helping clients seamlessly upgrade to Guidewire Cloud.

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                                Our partners for digital insurance solutions

                                We partner with leading technology companies to power business transformation in insurance, helping our clients optimize operations and deliver exceptional, personalized experiences driven by cutting-edge innovation.

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