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Insurance

Driven by disruptive technologies, the insurance industry is transforming at an unprecedented pace. We help insurers adapt by enhancing efficiency, driving growth, and delivering innovative, customer-centric insurance solutions.

Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be an opportunity for those who seize it.

At Capgemini, we specialize in creating business value from these changes in the insurance industry. Through our expertise in insurance technology, we empower our clients to navigate and capitalize on the challenges that change brings. We assist in refining strategies, redesigning operations, and exploring new opportunities across the insurance value chain—from distribution and claims management to enhancing customer experiences and advancing sophisticated underwriting. Our comprehensive insurance business and technology consulting services are designed to help our clients thrive in this dynamic environment.

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    Insurance top trends 2025

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      The insurance segments we serve

      Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

      We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

      An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

      We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

      In the competitive health insurance sector, our AI and Gen AI solutions enhance digital innovation, data security, and cost management. Leveraging healthcare payer solutions, predictive analytics, and cybersecurity, we drive personalized experiences, streamline operations, and ensure data transparency. This enables flexible products, improved outcomes, and regulatory compliance, keeping your organization competitively agile and ahead in the healthcare payer industry.

      Transforming Insurance with Innovative Solutions

      Insurance digital agency experience by Capgemini

      Today’s economic environment and the slow organic growth is turning insurance distribution into a key priority for insurers. To grow, insurers must invest in expanding and enhancing distribution channels.

        Sustainability for financial services

        Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

          Digital core for insurance

          Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

            Cloud for financial services

            Unlock the full potential of your cloud investments

              Smart underwriting

              To keep pace with the rapid evolution of underwriting in property and casualty insurance, underwriters require efficient tools.

                Transform your insurance business with Capgemini’s expertise

                Unlock the full potential of your business through our industry-leading insurance digital transformation. Contact us today to discover how we can help you stay ahead in the ever-evolving insurance landscape.

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                  Awards and recognition

                  Capgemini is a 2024 Customer and Partner Award Winner

                  Guidewire honors outstanding achievements in innovation and customer success at the 2024 Customer and Partner Awards.

                    Best Advancing Software Testing Practice Award

                    This European Software Testing Award reflects our involvement with emerging technologies and our focus at the forefront of innovation.

                      Awarded Migration Acceleration Specialization by Guidewire

                      First partner to be recognized reflecting our commitment to helping clients seamlessly upgrade to Guidewire Cloud.

                        Our partners for digital insurance solutions

                        We partner with leading technology companies to power business transformation in insurance, helping our clients optimize operations and deliver exceptional, personalized experiences driven by cutting-edge innovation.

                        Join the conversation on LinkedIn

                        Connect with our experts and read the latest industry insights on our dedicated LinkedIn page