Get beyond the Ordinary
Business is not usual. Today we see multiple shifts occurring simultaneously. Shifts that are broad, complex, and at high velocity and are driving new levels of disruption and value creation. The risks of not acting or acting in yesterday’s innovation paradigms are far too great. The current situation demands doing something beyond the ordinary. Organisations must confront the new realities and develop an intrinsic ability to apply innovation.
Who we are
The Applied Innovation Exchange (AIE) is Capgemini’s global platform that leverages a framework for action, a network of exchange locations, and a high-performance engagement experience together with a broad community of designers, technologists, sector experts, business and technology partners, academics, research organisations and startups.
What we do
The AIE is designed to enable enterprises to discover relevant innovations and to contextualise and experiment with them within their specific industry. The cohesive network of Exchanges provides organisations an immersive and transformative environment for the exploration, discovery, testing and application of innovation, as well as the rapid deployment at scale and sustainability of their target business impacts.
Using cutting-edge analytics and speech recognition, Capgemini’s Contact Centre Performance Solution reviews every single call to your contact centre in near real time.