Insurance

World cloud report – financial services 2025

Propel top-line growth with your cloud journey: Fast-track efficiency, innovation, and superior CX

The insurance segments we serve

Property and casualty insurance

Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

Life, annuities, and benefits

An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

Health payer

In the competitive health insurance sector, our AI and Gen AI solutions enhance digital innovation, data security, and cost management. Leveraging healthcare payer solutions, predictive analytics, and cybersecurity, we drive personalised experiences, streamline operations, and ensure data transparency. This enables flexible products, improved outcomes, and regulatory compliance, keeping your organisation competitively agile and ahead in the healthcare payer industry.

Transforming insurance with innovative solutions

Payments transformation in insurance by Capgemini

Insurance payments are complex, with many systems and stakeholders. Capgemini helps tackle fragmentation, manual work, and poor lifecycle visibility.

Insurance digital agency experience by Capgemini

Today’s economic environment and the slow organic growth is turning insurance distribution into a key priority for insurers. To grow, insurers must invest in expanding and enhancing distribution channels.

Sustainability for financial services

Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

Digital core for insurance

Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

Cloud for financial services

Unlock the full potential of your cloud investments

Smart underwriting

To keep pace with the rapid evolution of underwriting in property and casualty insurance, underwriters require efficient tools.

Transform your insurance business with Capgemini’s expertise

Unlock the full potential of your business through our industry-leading insurance digital transformation. Contact us today to discover how we can help you stay ahead in the ever-evolving insurance landscape.

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Research and insights

Breaking barriers: 5 collaborative strategies to ensure effective healthcare operations

Are insurers ready for an aging population + urbanisation?

3 digital imperatives life insurers can’t ignore in 2025

Life insurers can grow market share by facilitating agents’ ease of doing business

Revolutionising healthcare: A how-to for payer digital transformation success

See all our insights on Insurance about Latest Insights Invent

Evolving times, evolving solutions: Transforming insurance for the digital age

Client stories

Digital Transformation Boosts Life Insurance Experience

Capgemini helps Crédit Agricole Assurances digitise life insurance, streamlining support and boosting customer satisfaction by 90%.

Capgemini & Adopteq enable seamless insurance data migration

Capgemini and Adopteq migrated millions of insurance records from Lotus Notes to Epic, ensuring speed, accuracy, and compliance.

Capgemini helps APAC insurer cut processing time by 50%

Capgemini helped an APAC insurer reduce processing time by 50% across policy servicing, new business, and claims operations.

Capgemini builds smart platform for global insurer innovation

Capgemini helped a global insurer launch a unified platform, boosting efficiency, reducing costs, and enabling smarter risk management.

Insurer boosts growth by empowering underwriters with tech

Capgemini helped a leading insurer grow its customer base by enhancing underwriter tools, improving decision-making and customer service.

Capgemini helps insurer engage next-gen customers with tech

A global P&C insurer partnered with Capgemini to modernise digital channels and win over the next generation of insurance customers.

Capgemini drives IT transformation for Zurich Germany

Capgemini supported Zurich Germany in accelerating IT transformation, enhancing agility, and aligning tech with strategic goals.

Wawanesa boosts agility and speed with Capgemini’s support

Capgemini helped Wawanesa enhance agility and cut time-to-market, enabling rapid product innovation through a modernised platform.