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Client Stories

Digital Asset Management: Delivering a single source of truth for a large electricity network provider to drive decision making & data qualiTY

Objectives

  • Deliver an asset registry and work management system (IBM Maximo) which enables data from a variety of sources to be brought together in one place.
  • Deliver this within a fixed timeframe to satisfy regulatory pressures with minimal impact on operational delivery.

Approach

  • Undertook detailed design and build that supported the single version of the truth vision across all geographies and across the distribution and transmission networks.
  • Deliver stringent requirements for testing and governance to go live
  • Enable use of field devices in locations with genuinely no connection to mobile or data networks.
  • Move data from a variety of legacy systems, databases and individual spreadsheets in a coordinated way that enables business activities to be continued
  • Work alongside the business in diverse geographies to reduce the operational impact

Findings

  • Significant variation in how tasks are completed which has an impact on the accuracy of regulatory reporting
  • Reliable data is difficult to obtain, some historic records are incomplete or missing
  • Paper-based processes cause inefficiencies with operational staff requiring extensive paperwork and administration.
  • Over 300 spreadsheets collated containing pertinent information
  • Data required a bespoke hierarchy to enable assets to be grouped and reported effectively.
  • Culturally a traditional workforce who are sceptical of new technology and new ways of working

Benefits for Clients

  • Solution delivered on time and on budget
  • 200 field operators are now digital
  • Reporting can now be done throughout the year with minimal effort / manual intervention
  • For the first time the performance of the delivery to budget is available
  • Integration to existing IT infrastructure
  • Consistent processes across different departments/directorates