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Everest Group has recognised Capgemini as a Leader in Duck Creek Services PEAK Matrix® Assessment 2024

07 Jun 2024

Capgemini announced that it has been recognised as a Leader in Everest Group’s Duck Creek Services PEAK Matrix® Assessment 2024.

Duck creek has emerged as a leading player in digitising agent/broker channels, offering advanced and flexible core platform that meets the evolving needs of P&C insurers. It’s SaaS based systems, low-code configurability, and focus on servicing high-growth regions have made it a preferred choice for insurers looking to modernise their operations.

Given the above market scenario, Everest Group evaluated 14 leading Duck Creek service providers and categorised them under Leaders, Major Contenders and Aspirants in this report.

Key Strengths which made Capgemini stand as a Leader according to Everest Group:

  • Significant investments in flagship model, the Duck Creek Factory, focusing on key aspects such as consistent user experience, integrated workflows across regions, reusable integrations, and standardised DevOps and deployment practices.
  • Capgemini’s implementation of one of the world’s largest Duck Creek projects for a tier-1 commercial lines carrier highlights its capacity to manage large-scale, multi-geographical implementations.
  • Demonstrated success proof points of rescuing and stabilising complex Duck Creek implementations, while addressing key client challenges in programme roadmaps and integration complexities.
  • Clients have appreciated Capgemini’s deep technical and domain expertise, coupled with its deployment of accelerators that enable swift project delivery.

Some of the initiatives Capgemini took to enhance Duck Creek Service delivery capabilities include:

  • Partnered with API integration tool for quoting and issuance using externalised rule engines
  • Duck Creek cloud transformation and product factory model approach helping insurers achieve their transformation goals
  • Capgemini developed a digital core framework that allows insurers to unlock the full value of their core by providing them with a Bi-modal archetype on cloud
  • Capgemini invested in Duck Creek CoE for implementing best practices and it also invested   in accelerators, technologies and techniques to help insurers transform their businesses faster

“Capgemini has strengthened its Duck Creek services credentials in the market by focusing on delivering consistent user experience, offering reusable configurations and standardised deployment practices”

“Client appreciation of their deep domain and technical expertise, successful proof-points of stabilising complex Duck Creek implementations, and its experience of managing large-scale, multi-geography engagements have solidified its position as a Leader in Everest Group’s Duck Creek Services PEAK Matrix® Assessment 2024.”

Aaditya Jain, Vice President, Everest Group.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

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