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Financial services

Top trends in payments 2023

Drivers, opportunities, and risks shaping the payments industry in 2023

Despite macroeconomic headwinds in 2023, there’s likely no stopping the exponential growth of digital payments – it’s an exciting time for payments providers.

Top Trends in Payments 2023 contains Capgemini’s perspectives on the top 10 trends for the months ahead: we anticipate widespread opportunity for innovation and growth. Trends include payment providers’ customer-centricity strategies such as buy-now/pay-later and embedded finance, data-safeguarding tokenisation, and sustainability protocols focused on eco-friendly payment modes. Also on the radar screen are changing industry dynamics brought on by composable architecture and payment hub modernisation, among other actions.

Read Capgemini’s Top Trends in Payments 2023 to gain insights into continuing digital transformation initiatives and more that industry players will undertake in the coming year and beyond.

Meet our experts

Nilesh Vaidya

Global Head of Banking and Capital Markets practice

Jeroen Holscher

Expert in Banking, Cash management, Payments

Christophe Vergne

Expert in Payments Hub

Venugopal PSV

Senior Director, Cards and Payments practice

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