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Innovation

The future of learning with the metaverse – enhancing the employee experience

Against a backdrop of transformation in our relationship with work, companies today must continually adapt to gain, or maintain, their competitive edge.

Many organisations are exploring the use of metaverse technologies and immersive experiences, as well as the application of GenAI.

This paper developed out of discussions between Capgemini experts and then a deeper dive through in-depth research and interviews. Questions we posed were: what types of use cases and skills can use metaverse technologies and make a major contribution to (re)inventing the learning experience, for both trainers and learners? What are the key benefits and challenges? And finally, what are the key success factors for applying the metaverse in training for organisations?

Meet our experts

Alexandre Embry

VP – CTIO – Head of Capgemini’s Metaverse-Lab
Alexandre Embry is CTIO, member of the Capgemini Technology, Innovation and Ventures Council. He is leading the Immersive Technologies domain, looking at trends analysis and developing the deployment strategy at Group level. He specializes in exploring and advising organizations on emerging tech trends and their transformative powers. He is passionate about enhancing the user experience and he is identifying how Metaverse, Web3, NFT and Blockchain technologies, AR/VR/MR can advance brands and companies with enhanced customer or employee experiences. He is the founder and head of the Capgemini’s Metaverse-Lab, which helps clients shape and execute their metaverse strategies on various horizons, while contributing to build the future Metaverse and Web3 involving key partners. He is also the founder of the Capgemini Andy3D immersive remote collaboration solution.