Australian Public Safety and Critical National Infrastructure (CNI) organisations operate where resilience, security, and reliability are non-negotiable, from dense urban centres to some of the most remote terrain on earth.

As operations become increasingly data-driven, distributed, and time-sensitive, the need for seamless communication across voice, video, and data is essential to improve situational awareness and decision-making.

Yet many organizations still rely on legacy Land Mobile Radio systems that cannot support the scale, complexity, and real-time demands of modern operations.

The challenge is clear: how to modernise mission-critical communications—securely, at scale, without disrupting operations, and all together across Federal and State jurisdictions, private and public actors.

From Vision to Reality

Success depends not only on deploying technology, but ensuring it is adopted, trusted and embedded into frontline operations.

At Comms Connect 2026, Capgemini will showcase how these capabilities are already being applied in real environments:

  • Lessons learnt delivering and transitioning national-scale mission-critical communications programmes, from network rollout through to operational adoption
  • Driving user adoption and operational readiness, helping first responders confidently integrate new capabilities into frontline operations
  • AI-enabled connected worker solutions improving safety, situational awareness, and efficiency on the fireground and in the field
  • Seamless connectivity across multiple networks and agencies to ensure operational continuity during concurrent, compounding events

Next-generation mission-critical communications are no longer a vision—they are being made real.

Discover how to:

  • Modernise legacy communications into secure, future-ready infrastructures that scale with mission needs — aligned to Australia’s PSMB roadmap, State operational communications strategies and the SOCI Act
  • Enable real-time, intelligent information sharing to improve multi-agency coordination and decision-making
  • Integrate AI and automation to strengthen resilience, security, and operational readiness across diverse hazard environments

Ready to Make It Real?

Contact our experts to explore how you can transform your mission-critical communications