Skip to Content
Blog Web banner_Zendesk partner


Unlock the power of customer experiences to build lasting relationships.

Capgemini and Zendesk’s strategic partnership provides market-leading, end-to-end, omnichannel contact center solutions. This is provided via a platform-based architecture that delivers frictionless, AI-enabled, self-service customer interactions and experiences across a number of Capgemini’s solutions, including:

Capgemini leverages Zendesk as a transformational platform with a dedicated team of experienced Zendesk consultants, solution architects, and developers:

  • Enterprise-level design and implementation
  • Project consulting and instance optimization
  • Fully managed service with dedicated system administration
  • Third-party system integration service.

Expert perspectives

Business operations

Digitalize your helpdesk to drive frictionless accounts payable

Mahalakshmi Ramakrishnan
Nov 14, 2022