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Capgemini’s Intelligent Customer Interactions solution puts your customers at the center of your business. Our goal is to deliver a digitally-augmented yet humancentric experience on behalf of your organization.
Capgemini’s solution is a next-generation digital contact center service solution leveraging AI augmentation to deliver a persona-influenced service design that integrates humans and machines. This enables you to drive a more meaningful, emotive, and frictionless relationship with your customers:
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