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Agentic Industry Studio with Microsoft

Scaling agentic AI for real business impact

As AI adoption accelerates, many enterprises still struggle to realize real impact. The Agentic Industry Studio with Microsoft provides a clear path from ambition to execution.

The studio combines Capgemini’s deep industry expertise with Microsoft’s AI platforms to deliver solutions that are enterprise‑ready and enterprise‑relevant. Built for business leaders ready to scale, we help clients strengthen their workforce, streamline operations, govern AI agent ecosystems, and unlock new value.

Data and artificial intelligence

Accelerating secure, scalable agentic transformation

Capgemini delivers secure, governed, and resilient AI agent lifecycle services powered by the Microsoft native PRISM-AI platform (part of RAISE) now including Agent 365, enabling compliant, scalable agentic transformation and managed operations.

How the Agentic Industry Studio will help enterprises

Moving from AI ambition to AI at scale – securely, responsibly and with measurable outcomes

The studio helps organizations get started with agentic AI by aligning leadership around a shared vision. It offers a focused program to identify priorities, build momentum, and prepare teams for change. This ensures that AI efforts are grounded in real business needs from day one.

Through the AI Center of Excellence (CoE), Capgemini helps clients set up a central team to guide how AI is used across the business. This team brings together experts from different areas to share knowledge, manage risks, and ensure AI is used responsibly. It also helps keep projects aligned with ethical and regulatory standards.

Clients can tap into the full suite of Microsoft AI platforms, with built-in security and content safety features. Bringing AI-powered assistance to everyday workflows, Microsoft 365 Copilot offers an intuitive entry point to agentic AI through familiar productivity tools. Microsoft Dynamics 365 Copilots bring domain specific agent capabilities, while Microsoft Fabric unlocks data and ensures robust governance.

The studio supports the integration and orchestration of AI agents across teams. It helps organizations move faster by using proven tools and approaches. Microsoft Copilot Studio enables the rapid creation of domain-specific agents tailored for industry needs, while Microsoft Azure AI Foundry and GitHub Copilot empower teams to build, orchestrate and govern agentic solutions with enterprise-grade scale and responsibility. Capgemini brings deep platform engineering practices that streamline the development, testing, and deployment of AI solutions at scale.

The global workforce is moving away from undesirable, dangerous, labor-intensive or repetitive tasks.  Integrating agentic AI, AI robotics, physical AI, digital twins, and humanized interfaces in industrial operations offers numerous benefits, including increased operational efficiency and productivity, enhanced worker’s safety and reduced risk of human error, address labor shortage, real-time monitoring and predictive analytics, improved maintenance and asset management, supply chain resilience, and better customer and employee experience and engagement.

Real world impact

The Agentic Industry Studio is already delivering results from accelerating factory set up to transforming Know your Customer (KYC) operations.

We are industrializing AI adoption across banking and insurance. The agentic AI solutions galvanized by the studio are transforming compliance, customer experience, and operational efficiency- step by step. Such as when Capgemini implemented an intelligent scalable KYC solution for a large bank using Microsoft Azure AI and Power Platform, resulting in considerable savings in the first year. The studio is also redefining administrative processes for insurance underwriters, streamlining operations and enhancing productivity.

Explore Capgemini’s Agentic KYC and Underwriter Workbench offerings in Microsoft Marketplace.

By leveraging agentic AI, our manufacturing clients have seen enhanced production performance, improved human-AI collaboration, and adaptive, self-learning systems. Key applications for clients ranging from food and beverage processor to electronics manufacturer, include machine control, prescriptive maintenance, and production plan adaptation, which have collectively led to increased efficiency, reduced downtime, and optimized resource allocation.

Take a look at select industry-specific offerings: Digital Twin for Asset Operations, Intelligent Inspection Framework, and Intelligent Inspection Framework: 12 Week POC

The studio provides end-to-end visibility, fast disruption response, and smarter forecasting, leading to cost savings and better customer satisfaction. For instance, a major life sciences company used Azure and semantic kernel technologies to optimize its supply chain, improving monitoring, identifying vulnerabilities, and boosting procurement efficiency.

Check out how retailers can significantly reduce waste in their supply chains: Food Waste Reduction

Capgemini’s Governance, Management and Security Services establish the foundation for safe, scalable, enterprise‑ready agentic AI. We govern the full lifecycle – design to retirement – ensuring every agent is secure, compliant, optimized, and value‑aligned. Our teams manage platform readiness, identity‑centric security, environment strategy, policy enforcement, analytics, and continuous improvement to deliver measurable enterprise outcomes.

Client stories

Our partnership with Microsoft stands as a benchmark for innovation, impact, and strategic alignment. In a rapidly evolving agentic landscape, we have consistently demonstrated our ability to co-create transformative solutions that address real-world challenges.

“It brings together our industry-leading AI platforms and Capgemini’s deep industry knowledge to help clients embed agentic systems into their business and unlock real, measurable outcomes.”
Nick Parker, President, Industry and Partnerships, Microsoft

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Meet our experts

Arnaud Balssa

Arnaud Balssa

EVP Capgemini Invent, Business Technology Global Leader, Head of Microsoft Invent Partnerships
With a double degree in Industrial Engineering (Grenoble INP) and a master’s in Financial Management (ESCP), Arnaud joined Capgemini in 1998. After leading French and international engagements, he has become a renowned expert in digital transformation and IT across sectors including manufacturing, energy and utilities, and finance. Arnaud has been instrumental in the success of several projects that span the Capgemini Group. He leads the Future of Technology entity for France, which is a a team of 220 people in France and 700 worldwide.
Clemens Reijnen

Clemens Reijnen

Chief Technology and Capability Leader for Microsoft
Clemens is a creative thinker, solution and service builder. He has 20+ years of success with complex innovative software systems.
Jerry Lacasia

Jerry Lacasia

Vice-President – Microsoft Global Partnership
As Capgemini’s Microsoft Partnership Leader, I accelerate business growth by developing strategic partnerships and leveraging cutting-edge technology. With over 20 years of proven experience in business development, I’ve successfully led initiatives that generate measurable business outcomes and foster high-impact collaborations.
Lukasz Ulaniuk

Lukasz Ulaniuk

Global Portfolio Director, Workplace & Employee Experience, Cloud Infrastructure Services
Lukasz leads Digital Workplace Offer Development at Capgemini’s Cloud Infrastructure Services. He manages development and introduction to the market strategy, advisory and transformative solutions for modern workplace that drive employee productivity and empowerment as well as support clients in achievement of sustainability and adoption targets. Lukasz brings 20 years of professional experience and passion in designing and introducing exceptional experiences to the customers across various industries.
Mateusz Kłeczek

Mateusz Kłeczek

Senior Portfolio Architect, Productivity and Collaboration Lead, Workplace & Employee Experience, Cloud Infrastructure Services
Mateusz plays a key role in shaping Capgemini’s Digital Workplace Portfolio. With over 15 years of experience in the IT industry, he has held diverse roles and supported clients across sectors such as retail, banking, insurance, and pharmaceuticals. Known for his strategic mindset and hands-on approach, Mateusz harnesses the power of Generative AI and Copilot technologies to transform employee experiences and boost productivity across client organizations.
Mona Ghadiri

Mona Ghadiri

Vice President, Global Offer Lead for Cybersecurity Defense
Mona is a three-time Microsoft Security MVP, recognized for expertise in SIEM, XDR, and Security Copilot. She has led development of Microsoft-based cyber services and now focuses on SOC transformation, pragmatic AI in security, and talent development. A global speaker and advocate for women in AI and cybersecurity, she serves on multiple Microsoft community boards. Mona holds a BA and MBA and brings a unique blend of product leadership, engineering, and industry recognition.

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