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Aircraft of the future perspectives
from the strategic aerospace seminar December 2022

Patrice Duboe
17 May 2023
capgemini-engineering

I was recently fortunate enough to participate in discussions on the major innovation challenges for future aircraft, as part of the Strategic Aerospace Seminar. Its mission is to make the industry carbon-free and so ensure its survival. Here are my key takeaways from the event.

The seminar brought together over 200 decision-makers and experts from across the ecosystem to the Safran Campus in the Paris region. The plane of the future was at the heart of the discussions, which was also the topic of the roundtable discussion I hosted.

There has never been a more critical time to discuss innovation challenges in the aeronautical sector. For all the stakeholders in attendance, carbon-free aviation represents the primary challenge that will drive innovation for at least the next decade. Indeed, for Olivier Criou, Head of R&T & Lead Architect at Airbus, “the challenge is so big that we need to throw everything at it.”

Reaching Net Zero is an industry requirement

The well-known industry objective is to reach Net Zero by 2050. “We must do it… and we can!” reassured Jean-Paul Herteman, former CEO of Safran and current Honorary Chairman of GIFAS (the French aeronautic and space industry group). But time is running out. To meet its commitments, the industry must be ready to deploy zero-emission aircraft by 2035.

And considering development timelines, the real deadline for being ready is much closer. By 2027/2028, manufacturers and their partners must have defined both incremental and breakthrough innovations that can be integrated into future aircraft, and the associated systems design, ahead of design, test, and certification programs. It is a tight and rigid timescale for a 360° revolution.

According to Olivier Criou, everything must be reviewed, rethought, and optimized for Zero-Emissions aircraft, with three large areas of consideration and action:

  1. New fuels and energy sources
  2. Optimization and energy efficiency of the aircraft
  3. Optimization of operations

1. We need to develop hydrogen and SAF value chains

“Sustainability for airplanes is mostly an energy management issue.” – Olivier Criou, Head of R&T & Lead Architect at Airbus

Batteries will not meet the power challenges of large aircraft. The future for many is seen in green hydrogen, and that will mean transformation across the entire value chain, from upstream production to distribution at airports. However, producing this energy in a carbon-free way requires a massive amount of renewable electricity. Air France estimates its fleet will need six nuclear reactors to produce the energy it needs. This poses questions about the future availability of this energy and its cost.

Another avenue is SAF, Sustainable Aviation Fuels. These can be biofuels from green waste, biomass, or dedicated agricultural production, or synthetic chemical fuels. Each has drawbacks regarding availability and cost. An airline like Air France plans to consume barely 10% SAF by 2030, while existing aircraft can accept between 50% and 100% SAF, depending on their age.

Innovation must also address the entire combustion cycle, beyond CO2. That will mean improving aviation’s NOX (nitrogen oxide) and fine particulate matter performance, as Axel Krein, Executive Director of The Clean Sky Joint Undertaking (Brussels) noted.

Listing these constraints leads to a simple conclusion: substituting kerosene with a greener fuel alone will not be enough to meet the industry’s high ambitions around the environmental performance of aircraft. Manufacturers, suppliers, and integrators must work extensively on the entire aircraft.

2. Aircraft fuel efficiency must increase dramatically

In addition to new fuels, the sector has strategic plans and ambitious objectives to improve fuel efficiency. These include:

  • 50% increase for regional aircraft,
  • 30% initially for Small and Medium Sized Aircraft (i.e., the A320 and A330 families), before also rising to 50%.

To reach these, aeronautical engineers must activate all the levers of innovation, starting with continuous incremental developments, particularly around materials and additive manufacturing to reduce weight, fluid dynamics to improve lift and further limit drag, and the electrification of new subsystems.

But breakthrough innovations will also be essential, especially for engines. For example, Airbus and CFM— owned by GE Aviation and Safran – are looking at open fan engines. These involve counter-rotating fans and dispensing with the nacelle, increasing the flow of cooler air through the engine, which allows more thrust to be produced with less energy. Eliminating the nacelle also reduces weight.

Whether continuous or breakthrough, these innovations will significantly impact plane system structure (implementing new open fan architectures, for example). Some future aircraft may involve a completely reinvented architecture, with revised engine positioning, or wingspans that alternate positions for flight and taxi phases.

In this changing structural environment, only one element remains steadfast and critical: safety. That of the aircraft, its passengers, or the airports that host it. As different systems emerge, safety must be maintained at levels equivalent to or higher than at present to help pilots manage increased system complexity.

3. We need to improve sustainability by rethinking flight plans and optimizing traffic

Improving “flight management” and “traffic management” represent additional opportunities in the search for reducing aircraft fuel consumption. Even if eco-piloting now plays a part in pilot training, it can still be optimized further. For example, real-time weather data, provided by enhanced device connectivity, can encourage pilots to choose one route over another.

Landing is also being looked at, with a view to improving the use of runways and tarmac to avoid long waits in the air for landing slots.

The introduction of flights in special formations is considered an interesting option. Here a lead aircraft is followed by one or more aircraft that take advantage of the vortices generated by the lead aircraft to enhance their lift. The envisaged gain in fuel consumption could reach 5% or even 10%.

Inventing new ways to work together

These three key trends have been emerging over a long period and are starting to cause market disruption. However, we need to note that this innovation must be undertaken while maintaining what Olivier Criou described as “the economic affordability of traveling by plane for our customers and for the end customer“.

To do this, the whole ecosystem must mobilize, coordinating and organizing efforts with many new entrants. These new entrants, often startups, position themselves in unaddressed niches or on breakthrough elements that complement offers from long-standing stakeholders. They work on the verticalization and integration of new systems such as EMS (Energy Management System) into aircraft. There are many technological building blocks that will interest key stakeholders in the future. In the aviation industry, the cross-fertilization of ideas between existing stakeholders and startups, to accelerate innovation and mitigate risk, has a bright future.

Beyond breakthrough innovations, continuous innovation involves all stakeholders in the design sector, production lines, and the entire supply chain, as new methods evolve of operating, collaborating, and delivery. Digital continuity, digital twins, and artificial intelligence are essential tools to manage complexity and accelerate design and production cycles. The challenge we see right now at Capgemini is to translate the commitments of our Intelligent Industry approach into action.

In the near future, AI will be embedded in aircraft that are “safety-critical environments.” That brings unknowns: how will AI be certified in future? How can safe virtual environments be built that allow for the training and deployment of AI pilots for aircraft or drones with passengers? More than ever, data must be relevant, validated, accessible, complete, and not corruptible, while responding to different global privacy regulations or, perhaps, a specific unified framework. Cybersecurity is already and will be more so in the future, a prerequisite between manufacturing divisions, clients and contributors, users, and devices.

How Capgemini can help

The strength of an integrated group like Capgemini lies in our ability to offer all the skills related to these future challenges to long-standing stakeholders, new entrants and the two combined. Manufacturers and their partners will need to enlist expertise that is not always at the heart of their business models, but which exists in abundance at a company like ours. Similarly, the lack of engineers in Europe leads to work in ecosystems, including resources. This forces us to create new cooperation patterns and collectively revalue engineering streams in aeronautics. Without this work, the entire development of the aircraft of the future is likely to be slowed down, and the ambitious deadlines for Net Zero will be missed.

Meet our expert

Patrice Duboé

CTO Global Aerospace and Defense, CTIO South and Central Europe
Patrice Duboé has been working in innovation and technology for more than 20 years. He leads innovation and technology teams to deploy innovation at scale for global corporations and clients, with key partners and emerging startups.

    Telco insights

    Capgemini
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    A revolution is happening in telco, one that has the potential to make the sector a truly intelligent industry.

    The dynamic and the opportunities arising from new technologies and innovation are huge.

    To stay close to the pulse of the trends in telco, our blog series Telco Insights puts a spotlight on new developments, new technologies, and current hot topics.

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    What telcos can learn from consumer experiences

    Capgemini
    Capgemini
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    A point of view on what telcos can learn from consumer experiences and how to operationalize design as a strategic differentiator

    Customer expectations are being set by consumer-grade experiences by the likes of AirBnB, Uber, and Doordash.  Likewise, telco business customers bring these expectations to their work and is compounded by Hyperscalers investing in frictionless experiences. These software-based, service-driven companies have built their very existence around customer experience.

    Telcos are not alone in the struggle to operationalize the design of customer experience in part because “design” is not well understood amongst C-suite stakeholders. Design is frequently simplified as making a digital UI more elegant often coming late in the go-to-market journey, rather than putting the core needs of the customers front and center in the strategic planning process. To meet today’s customer expectations requires “design” as a strategic enabler throughout the customer relationship. From onboarding to support, to the products and services offered, every interaction across the digital and retail experience can and should be viewed through the lens of design.

    There are high barriers for Telcos including ongoing infrastructure investments, technical debt, and high support costs. However, working with telcos across the world, we have seen few ways telco organizations can operationalize design and see greater impact to their business.

    Considerations for Telco B2C and B2B Organizations

    1. Enable a strategic “design” function in the organization (design can be used to describe product and customer experience organizations)
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      • Build believers in your executive stakeholders by bringing them into the process. A former Verizon design executive brought their CFO close to a program which humanized net add and ARPU metrics, and enhanced collaboration in budget planning.Close the gap between corporate and creative culture by establishing experience principles. In this podcast, Verizon discusses how they established these standards across the organization.
      • Develop a DesignOps capability internally and/or in partnership with external partners to extend the reach of your team and maximize the impact. Listen to this episode of frog’s Design Mind frogcast to hear how AT&T has delivered DesignOps at Scale.
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      AI is useless without context

      Robert-Engels
      Robert Engels
      May 8, 2023

      During my career in artificial intelligence I have been through the developing, improving, applying and fine-tuning of AI algorithms many, many times. At a specific point of time it become clear to me that the algorithms alone will never be able to solve your problem or use case other than in a lab-setting.

      The reason? Context. AI models put into work in the real world have no possibility to relate to all possibilities across all dimensions in a real-world setting.

      So I started to work on context for AI. First with explicit modeling of context using rules (the if-this-than-that kind of things). That did not work to well (too much work, I would say). So we aimed at describing the world and offering that as context. From the early 2000s I worked on Knowledge Graphs and their standards (and I still love them). They enabled modeling knowledge, but also flexibility by logical reasoning and inferencing, finding inconsistencies in our world and much more. But they are not the final or only answer either (as nothing is, I guess). So when we started to work with deep learning we thought part of the quest was solved. But it did not really work either. In real-world scenarios the AI models we made failed hopelessly at unexpected and unwanted moments. Why? They failed on context. Again.

      And so came ChatGPT. Featuring a model which we had seen (failing) before, becoming racist after only a few hours in the real-world. But now with a wrapper that actually made it work…. much better! And more reliable. Still not perfect, but hey, given the previous attempts: great improvements!

      And what was the trick, why did it work this time? The layer that was added by OpenAI was a genius strike: it added a context-layer, able to interpret what was happening, able to stop unwanted outcomes to a large extend and thus enabling the AI Model to work in the real-world.

      We are not there yet, also this is not enough. But all the great work that has been done last years, on the graph tech, on deep learning, on transformer models and, not in the least, this first actually working context-layer, make me very optimistic that we can look ahead with confidence and trust. Still a lot of work to do, but the basics for a great future with AI seem to fall in place.

      Next thing to add to the equation? Let´s rock and allow these models to use the context awareness in order to solve the parts that language models cannot do: the knowledge parts: factuality, causality, planning, maths, physics etc. First approaches popped up already, I cannot wait to see more integration of it all!

      Read this article on Medium.

      Meet the author

      Robert-Engels

      Robert Engels

      CTIO, Head of AI Futures Lab
      Robert is an innovation lead and a thought leader in several sectors and regions, and holds the position of Chief Technology Officer for Northern and Central Europe in our Insights & Data Global Business Line. Based in Norway, he is a known lecturer, public speaker, and panel moderator. Robert holds a PhD in artificial intelligence from the Technical University of Karlsruhe (KIT), Germany.

        Green quantum computing

        Capgemini
        8 May 2023

        The hunger for computing power is ever-increasing, as complex problems and vast amounts of data require faster and more accurate processing

        Quantum Computing has the potential to be revolutionary in many computation-heavy area’s: ranging from drug discovery to financial applications. The reason? Higher accuracy and faster computation times. However, one question is often neglected: at which cost? We’ve seen that supercomputers and data centres can consume an enormous amount of energy [1,2]. Will quantum computers be the next energy-thirsty technology, or are they instead the gateway to a green computing era?

        Quantum computing uses the most intriguing properties of quantum physics: entanglement, superposition, and interference. Quantum computers use these phenomena to do calculations in a completely different way than normal computers do. The result is an enormous speedup of the calculations, the ability to achieve higher accuracy levels, and solve problems that are intractable for the classical computer.

        These quantum phenomena take place at a very small scale: the scale of an electron. As such, one computer calculation would barely cost any energy. However, to observe these potent quantum phenomena, the system must be completely isolated. Temperatures must be cooled to near absolute zero (-273 degrees Celsius). This comes with a large energy bill.

        The energy consumption of a quantum computer scales fundamentally different from a classical computer. Classically, there is a linear scaling with problem size and complexity. For quantum computers, this may be very different. Insight into this new energy consumption of a quantum computer is essential for a green future of quantum computing.

        The Scaling of the Energy Consumption

        Currently, the power consumption of a quantum computer is about 15-25kW, due to the cryogenic refrigerator [3, 4, 5]. This is comparable to the energy consumption of about 25 households. Note that this power is not only consumed when a calculation is performed but is continuously consumed by the quantum computer. This leads to a large energy bill.

        There is hope for the future. When a classical computer becomes twice as large, it requires twice as much energy. In the near future, a quantum computer, by contrast, may barely increase its energy consumption when scaling up. This is because the cooling volume barely increases, and heat created by extra electronics is also not expected to be significant. The largest quantum computer today is 127 qubits and scaling to 1.000 or even 10.000 qubit is possible with similar energy consumption.

        In the far future, we envision quantum computers with millions of qubits, situated in large data centres. It would be naive to assume that this does not add any energy costs. Recent research shows that the energy costs will scale with the number of qubits and operations at a point in the future. This is mostly due to increased cooling costs.

        There is another very important factor that positions quantum computers as potential candidates for green computing. The idea is as follows: if you must run a supercomputer for a month to solve a specific problem and a quantum computer can do it within minutes – this drastically reduces the energy cost. An example of how energy costs would scale differently for Monte Carlo simulations is shown in figure 1.

        Figure 1: The Energy Consumption of a Quantum Computer scales very differently than that of classical computers. When high accuracy or complexity is required, the quantum computer may become the more “sustainable” candidate.

        Recent research shows a difference in energy consumption between quantum computers and classical computers of a factor of 10.000 (!) [4]. A clear quantum energy advantage, but for a toy problem, favouring the quantum computer. The question remains whether this is applicable to more generic problems.

        Recently, an energy estimate for a more generic problem was made, namely breaking the RSA encryption [6]. RSA is a very common encryption method for secure data transmission. The quantum computer is expected to have an energy consumption of 1000 times as little as a classical computer. It must be noted that this energy estimate was based on futuristic full-stack quantum computers, and still require major advances in quantum hardware.

        Interestingly, this estimation also showed the timeframe where a quantum computer might be slower but requires less energy [6]. This gives a great perspective for the future. Before implementing quantum computers due to their speedup, can we implement them for green computing?

        Green Computing for Financial Institutions

        At Capgemini, the Olive project researched the opportunity of using quantum computers for green computing in the financial industry. This is specifically applied to using quantum computers for pricing derivatives, based on a new algorithm that allows one to do this on a quantum computer [7,8]. (See more here)

        Green Computing is becoming increasingly important for financial institutions. Mischa Vos, Quantum Lead at Rabobank (one of the largest banks in The Netherlands), emphasises its importance for Rabobank:

        “At Rabobank, sustainability is an integral part of our corporate mission: “Growing a better world together. The focus is now on green coding and sustainable data centres. On top of that, Rabobank is investing in green computing technologies. Quantum Computers would be an interesting new candidate.”

        Financial institutions use an enormous amount of computational power to ensure security, price financial products and perform risk management. Based on the insight about the “quantum energy advantage”, quantum computing can reduce the carbon impact of these computations. Would this be interesting for Rabobank?

        “This has great potential for Rabobank. Running these calculations, especially when Artificial Intelligence is involved, has a negative impact on the carbon footprint of Rabobank. Rabobank is dedicated to reducing this. At the same time, as a financial institution, we still need to perform accurate risk analysis and provide security. If quantum computing would allow us to combine the two, this would be very interesting.”  

        There may be a timeframe when the quantum computer is slower, but more energy efficient than classical computers. Would Rabobank already be interested in quantum computers at this stage?

        There are certain batch-oriented calculations that Rabobank performs, and these would be ideal for this. For example, evaluating the risk portfolio of investments at a large scale, or certain fraud detection methods. There will definitely be opportunities where Rabobank can already use the slower, but more efficient quantum computers during this time frame.”

        A future scenario

        The current hardware limitations are the main bottleneck for practical quantum computing. However, it is important for financial institutions to be ready for implementing quantum computers when the time is right, especially when this can be important from a sustainability perspective.

        Phase 1. Research & Development

        The current hardware limitations are the main bottleneck. As such, firstly, the hardware challenges need to be overcome before it becomes feasible to run relevant calculations on quantum computers. The Quantum Energy Initiative points out it is important to already make conscious design choices during this phase to ensure an energy-efficient quantum computer [9,10]. This should not slow down technological progress but instead, prepare for long-term energy advances.

        Phase 2. Green Energy Advantage

        Due to slow quantum clock speeds, and intensive quantum error correction codes, the quantum computational advantage can take longer than the quantum energy advantage. As such, the first applications of quantum computers may be due to their energy efficiency. This will be dependent on the specific advances in quantum hardware.

        Phase 3. Overall Quantum Advantage

        Finally, both the quantum computational advantage and quantum energy advantage are achieved. Here, it is important to make conscious choices in the usage of quantum computers and avoid the Jevon paradox. See for example this blog on quantum for sustainability. On the other hand, this is also the phase where quantum computers can really make a difference in sustainability – making better simulations leading to better material design all the way to general climate crisis mitigation plans [11]. 

        Technology leaves an indelible mark on the environment. Capgemini is determined to play a leadership role in ensuring technology creates a sustainable future. Capgemini can help with implementing sustainable IT as the backbone of a company for a greener future.  It is important to consider the environmental footprint of emerging technologies. Capgemini’s Quantum Lab can help clients understand the future possibilities of quantum technologies and build their organization and strategy that will make the potential become a reality. With this project, more insight into the real environmental cost of quantum computers is acquired, as well as the opportunities that Quantum Computers can give for green computing.

        For more information on the results of Milou’s research, watch the webinar here

        References:

        [1] IEA, Data centres and data transmission networks, 2022. [Online]. Available: https://www .iea .org/reports/data-centres-and-data-transmission-networks .

        [2] A. S. Andrae and T. Edler, “On global electricity usage of communication technology: Trends to 2030,” Challenges, vol. 6, no. 1, pp. 117–157, 2015. .

        [3] F. Arute, K. Arya, R. Babbush, et al., “Quantum supremacy using a programmable superconducting processor,” Nature, vol. 574, no. 7779, pp. 505–510, 2019.

        [4] B. Villalonga, D. Lyakh, S. Boixo, et al., “Establishing the quantum supremacy frontier with a 281 pflop/s simulation,” Quantum Science and Technology, vol. 5, no. 3, p. 034 003, 2020.

        [5] Personal communication with Olaf Benningshof, Cryoengineer of QuTech, 2023.

        [6] M. Fellous-Asiani, J. H. Chai, Y. Thonnart, H. K. Ng, R. S. Whitney, and A. Auffèves, “Optimizing resource efficiencies for scalable full-stack quantum computers,” arXiv preprint arXiv:2209.05469, 2022.

        [7] P. Rebentrost, B. Gupt, and T. R. Bromley, “Quantum computational finance: Monte carlo pricing of financial derivatives,” Physical Review A, vol. 98, no. 2, p. 022 321, 2018.

        [8] N. Stamatopoulos, D. J. Egger, Y. Sun, et al., “Option pricing using quantum computers,” Quantum, vol. 4, p. 291, 2020.

        [9] A. Auffeves, “Quantum technologies need a quantum energy initiative,” PRX Quantum, 3(2), 020101., ISO 690, 2022.

        [10] quantum-energy-initiative.org [11] Berger, Casey, et al., “Quantum technologies for climate change: Preliminary assessment,” arXiv preprint arXiv:2107.05362, 2021.

        Milou van Nederveen

        Master Student
        She is a master’s student in Applied Physics at the TU Delft, and is passionate about quantum computing and its real-world impact. Milou firmly believes that considering the environmental impact of quantum computing is crucial, and this is why she decided to join Capgemini’s Quantum Lab for her internship. She worked closely with her Capgemini supervisor, Camille de Valk, to explore the complicated question about the energy consumption of (future) quantum computers. In this blog, Milou shares her insights and findings, giving us a glimpse into the future of quantum computing and its role in creating a more sustainable world.

        Nadine van Son

        Senior Consultant Strategy, Innovation and Transformation | Financial Services
        As a consultant in the field of financial services I am passionate about innovation and new technologies, which motivates me look beyond the current standards and status quo. I find inspiration in combining insights, trends and developments with their effect on society and how the business environment should navigate.vation on customer behaviour is a topic that inspires me specifically.

          Dark factories, bright future?

          Jacques Mezhrahid
          24 Apr 2023
          capgemini-engineering

          An automatic (or ‘dark’) factory can be defined as ‘a place where raw materials enter, and finished products leave with little or no human intervention’. One of the earliest descriptions of the automatic factory in fiction was Philip K. Dick’s 1955 short story ’Autofac’, a dystopian and darkly comic scenario in which entirely automated factories threaten to use up the planet’s resources, by continuing to produce things that people don’t need.

          The term ‘dark factory’ can be thought of as metaphorical, for example, the factory might not actually be completely dark – its machines may require some light, if equipped with optical sensors.

          Dark factories are a part of the global digital transformation and move to the Industrial Internet of Things (IIoT), which is being driven by increasingly capable robotics and automation, AI and 5G connectivity. In this article, we’ll discuss the benefits, challenges, and how companies can move forward with this concept.

          Pros and opportunities

          Dark factories offer a number of benefits.

          • First among them is increased efficiency and productivity. Dark factories are favourable on classic efficiency drivers such as production output, for example, offering 24/7 capacity beyond traditional shift hours – and they are unaffected by the human need for breaks, vacations, or sick days. And a secondary benefit is that dark factories do not need to be located near a labor pool – which means they can be set up in other areas, exploiting opportunities like cheaper land prices or more attractive surroundings.
          • This also makes them more sustainable. Dark factories can be designed to be more energy-efficient and environmentally friendly than traditional ones; an obvious example of this is that they can do away with lighting and central heating.
          • All of that means decreased operating costs, due to a reduction in non-added value tasks and staff numbers, a benefit which is especially prominent in high labor cost areas.
          • It also improves worker safety. Fewer workers present means reduced risk of accidents and injuries in the workplace, a significant challenge in hazardous environments. Moreover, repetitive and physical tasks can be monitored (and assisted) to avoid safety issues or future physical disablement.  
          • Finally all this can lead to improved quality as well as performance. Highly specialised machines monitored by a new generation of integrated industrial information systems work with the kind of efficiency that a human cannot match. They can also provide relevant recommendations to the operator, to avoid mistakes or support decisions (eg. to recycle the product or anticipate corrective actions).

          Cons and challenges

          There are, of course, some shortcomings.

          • Whether retrofitting an existing brownfield facility or building a greenfield one from scratch, the CAPEX required to create a dark factory is considerable – new infrastructure is required and existing infrastructure may require modification. As is obvious, there are a number of technological barriers to overcome also, for example – AI, ML, 5G, robotics and system integration. These questions should be addressed with a clear vision of the future industrial platform and/or footprint, in order to avoid any “techno push” (a risky approach in which new products and services are driven by new technology and not validated by existing market needs).
          • Additionally, dark factories will necessitate new training and staffing requirements.It’s clear that new specialist skills will be required in order to design, install, maintain and operate the systems that will run these plants.
          • Suitability, scalability and over-specialization form another issue. Humans are still better at many tasks, and not all processes can be automated (yet). It may be a long time before dark factories are suitable for certain types of manufacturing. For example, it’s more difficult to build generalized (as opposed to specialized) automated systems and processes. This may limit a manufacturer’s ability to quickly respond to changes in production requirements. Here, we require AI sophisticated enough for generalized problem-solving (without human aid). For example, the automation of quality control is a particular challenge.
          • Technological dependence is another issue that must be planned for. Cyber-driven industrial espionage is already a serious problem in conventional factories. The sheer connectivity of dark factories creates security vulnerabilities that could be exploited by malicious actors. This could result in data breaches, production disruptions, or worse. In addition, any non-malicious technical failures could result in major production delays without rapid human intervention.

          The new human structure of the Dark Factory

          How might humans fit in this new environment?

          Lean manufacturing taught us that we could cut out much of middle management and improve the efficiency of operations. A dark factory could cut the bureaucracy further. Broadly speaking, the dark factory means fewer people in total, but more added value per person.

          Consider the ’enhanced operator’ – which could be an XR-equipped human who makes periodic visits to the facility. Instead of a person with specialist skills on one part of an assembly line, this enhanced operator would be a generalist, with a very broad understanding of the factory’s E2E processes and systems.

          Headcount may reduce, but collaboration will still be key. First – collaboration between teams to understand systems, engineering, impacts on manufacturing, impacts on operations and how to handle complex situations. Second – collaboration between robots and humans, to perform complex tasks requiring both capabilities.  

          Darkening the factory: what now?

          Implementing a dark factory (either from scratch or by retrofitting an existing facility) will not be easy. And, the pace of transformation is sector dependent. For example, it is easier to completely automate simple and repetitive tasks, ones in which every step in the end-to-end process is understood, down to the movement and the millimeter. But not all kinds of manufacturing are quite so straightforward. As companies progress the concept, here are some steps to consider.

          A transformation roadmap and change management plan

          Identify the steps you need for your transformation roadmap. Is now the right time? Transitioning to (or constructing) a dark factory requires a significant investment of time, resources, and capital. It’s important to carefully evaluate the potential benefits and risks of this transition before making any decisions.

          Conduct a thorough analysis of the existing manufacturing processes to determine which ones can be automated and which cannot. Is it still worth it, in light of this?

          If so, you may need to work with a recognized specialist company to determine which technologies will be most effective for your specific manufacturing process. The transition could also be phased – for example, a partially automated factory could run a ’dark shift’ overnight, which could provide a test or proof of concept.

          And of course – build cyber security into the plan, not as an ‘afterthought’. The dark factory’s level of connectivity (and potential vulnerabilities that result) requires it.

          Consider the human implications

          How can we keep humans safe in this new (mostly) non-human environment? What safety measures are required – for example, can you create areas that are safe for people to traverse? And how must people behave in a space built primarily for robots, not humans? 

          Anticipate and prepare for workforce transformation: think about recruiting for the skills needed for tomorrow. What will be done about those who may lose their job to a robot – can they be retrained and retained?

          Consider future operations: flexibility and scalability

          As previously mentioned, people are more flexible than robots and machinery. As such, forward planning must consider how the infrastructure will flex and scale, in order to meet future market needs. Detailed monitoring and analytics can help here, identifying what systems can be optimized or replaced.

          Dark factories, bright future?

          The fragility of global supply chains has become increasingly apparent in recent years – Russia’s 2022 invasion of Ukraine, and the COVID-19 pandemic, in particular, have demonstrated the need to ‘onshore’ (bring back) manufacturing, so as not to be dependent on foreign sources of vital goods.

          But manufacturing was, of course, originally ‘offshored’ because it was cheaper to do the work abroad. Dark factories could be an equalising force – bringing down costs so goods can be produced back at home.

          It’s also important to consider that fully automated factories have been tried previously, with varying degrees of success. There are a few cautionary tales; IBM tried its own in the 1980s, but closed it because it wasn’t able to respond to changing market needs. Apple also built such a plant in the 1980s, but closed it in the early 90s – likely because the plant was unable to deal with increasingly smaller components. More recently, Tesla walked back some of the automation at its Fremont CA facility, when machines failed to meet its ambitious manufacturing targets. This shows us the importance of flexibility and forward planning.

          That said, successful dark factories do exist today. In perhaps the best example, robotics manufacturer, FANUC (Fuji Automatic NUmerical Control), operates a lights out facility in Japan. Here, complex robots assemble other complex robots, with zero human involvement in the manufacturing process.

          As the previous examples demonstrate, success with a dark factory can be difficult – but is possible. Dark factories offer transformative benefits in terms of cost efficiency, sustainability, safety, and supply chain resilience. They also offer a considerable competitive advantage to those who ‘get there first’, who get it right and, returning to Philip K Dick’s Autofac, keep control in human hands.

          Meet our expert

          Jacques Mezhrahid

          VP & CTO Industrial Information System at Capgemini Engineering
          Jacques supports clients in IndustryX.0 transformation. Analyzing the impact of new technologies for next wave of such transformation and helping client to answer the business, societal and human challenges are also in his field of interest

            The future of talent management

            Sylvia Preuschl
            5 May 2023
            capgemini-invent

            How to unlock workforce agility with AI-based Talent Marketplaces

            Digitalization, automation, augmentation, robotics, advanced analytics – we are all part of the fourth industrial revolution as it introduces new ways of working and challenges current business models. The pace of technological and digital advancement has accelerated significantly during the last couple of years and continues to change the nature of work considerably. Accordingly, the Organization for Economic Co-operation and Development (OECD) reports that more than one billion jobs will be transformed by technology over the next 10 years.[1] Already today, we observe that new jobs with shifting skill sets are emerging, particularly in the field of data analytics, cybersecurity, or cloud computing, while others are disappearing (e.g., in administration).

            However, as specified by Capgemini’s Research Institute study The fluid workforce revolution, in many companies, the current workforce lacks the critical skills necessary to reach strategic goals. More precisely, in this research, 65% of executives agree that the gap between the skills their organization requires and the ones that people possess is widening. On top of that, with the labor market fully disrupted by demographic changes and talent shortage, companies struggle to recruit the right talents with the right skills.

            Do you agree? If so, how do you ensure that your workforce is future-ready to meet business demands?

            Internal mobility helps organizations to re- and upskill, redeploy, and retain talents

            The tense situation on the competitive employment market drives organizations to rethink their talent strategy. Consequently, many companies are beginning to recognize the importance of internal mobility, since it offers more advantages than just filling existing gaps.

            On the one hand, internal mobility enables organizations to become more agile and efficient in developing and redeploying the current workforce by means of re- and upskilling and lateral or vertical moves. On the other hand, employees get the chance to actively drive their professional development, leading to increased motivation and higher retention rates. As confirmed by our latest research The People Experience Advantage, for 65% of employees, learning and skill development is the most important aspect of their work. Correspondingly, companies need to create a culture where talents can grow skills and follow individual career aspirations.

            As part of an agile response to business disruptions, talent mobility requires a mindset shift. Instead of only seeking college education degrees and former job experience, it expects organizations to focus on a candidate’s relevant skills. Thus, the basis for a successful talent mobility strategy constitutes transparency of available skills and future skill needs. But many companies encounter difficulties when they attempt to identify, assess, and manage skills in an agile and adaptable approach.

            Do you have a strategy to efficiently manage and develop your internal resources?

            Talent Marketplaces create visibility into available talents and possible development opportunities

            This is where Talent Marketplaces come into play. In simple terms, a Talent Marketplace can be defined as a powerful platform that uses AI to dynamically align employees’ skills with new career and development opportunities. By analyzing the current and potential workforce, Talent Marketplaces improve data-driven decision-making and enable organizations to better understand themselves. In fact, these platforms deliver real-time insights on which skills are available and which are missing but needed to meet business priorities.   

            Figure 1: Overview of the functionalities and benefits a Talent Marketplace platform can offer

            As a first step, every employee creates a personal profile on this technology-supported platform, where they can both self-assess current skills and define career goals. Based on AI, a person’s existing skills or adjacent skills can automatically be collected from input data, such as CVs, LinkedIn profiles, and HCM data. Depending on the analysis of personal abilities and interests, the tool then matches employees to promising jobs within the company, builds customized career plans, and suggests required learning and development measures that will help them reach their defined goals. Here’s how Josh Bersin’s describes this recent development:

            “In many ways, these are the “new talent management platforms” of the future, because they connect employees to learning, mentors, developmental assignments, and jobs. And unlike the old “pre-hire to retire” systems that tried to do this with competency models (Cornerstone, Saba, etc.), these are highly dynamic systems that can infer and import new skills, content, and assessments by design.”

            Source: Bersin, J. (2023), HR Technology 2023: What’s hot? What’s not?

            Put this way, it is not hard to see the benefit of these dynamic systems. Once successfully implemented, employees gain new experiences as they move internally while organizations get to retain valuable knowledge.

            Select the best fitting Talent Marketplace provider that meets an organization’s individual requirements

            Given the potential of these platforms, a series of vendors now offer amazing new solutions on the market.[2] A Capgemini Invent internal study compares the leading providers on the market (e.g., Gloat, Eightfold.ai, HR Forecast, 365Talents and ODEM). The study evaluates the functional strength of different Talent Marketplaces and shows that features vary amongst providers. Therefore, organizations must choose a platform that meets their individual demands (e.g., in terms of needed functionalities, pricing, and cultural fit).

            Sound interesting? We will present a concrete use case in our next article, Talent Marketplaces: Train vs. Hire – The Cybersecurity Reskilling Solution.

            Until then, stay curious!

            At Capgemini Invent, we believe that Talent Marketplaces can be the right AI-based solution for companies seeking to manage talents more effectively, create an augmented workforce in an ever-changing environment, and gain competitive advantages in the “war for talent.”

            Let’s get in touch and discuss how we can help you to Reinvent Your Workforce by turning today’s talent and skill management challenges into great opportunities.


            [1] Zahidi, S. (2020). We need a global reskilling revolution – here’s why

            [2] Bersin, J. (2023). HR Technology 2023: What’s hot? What’s not?

            Contact our experts

            Sylvia Preuschl

            Vice President and Head of Workforce Transformation Germany, Capgemini Invent

            Nele Kammann

            Senior Manager, Workforce Transformation, Capgemini Invent

            Ines Lampen

            Consultant, Workforce Transformation, Capgemini Invent

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              The 2 focus points to become a front-running sustainability transition financier

              Diederick Levi
              02 May 2023

              Sustainability is now one of the primary focus points of the financial sector. This is not without reason. By directing capital flows, the financial sector is the bloodline of sustainable initiatives. This, however, comes with a challenge. A lot more information is required to enable finance and risk decisions within the loan and coverage granting process.

              Instead of having a snapshot of a client, banks and insurers suddenly need to track how a client is influencing the environment, and how the world is influencing the client. Is money well-spent? How do we decide which initiatives make the largest impact per euro?

              The essence to answer these new questions is data. Data allows to steer on sustainable targets and populate sustainability reports with the right information. This is probably common knowledge. Yet, when diving one level deeper it becomes clear that it is not as clear-cut as it seems. Therefore, in this article I would like to focus on two big issues and best practices in addressing those issues.

              Regulatory requirements on ESG are overwhelming, complex and sometimes conflicting
              From a regulatory perspective, one needs to combine multiple reports, such as the ECB guide expectations, EBA LOM ESG or the Annual Report. Yet the necessary data to fulfill these regulatory requirements are all a bit different, resulting in a very large number of data point requirements.

              For example, as the EBA LOM guidelines deep dive into sector level, one can add up with more than 200 data fields, just for one report. It is simply infeasible to ask a barrage of questions on ESG for all your clients.

              This leads to two conclusions:
              1. Group the questions between reports in a smart way, so there is no double ask. This should be goal oriented, whereby one can continuously ask the question “why do we need to report this data?”. If the goals align between two similar datapoints, one can be of lower importance or derived.
              2. Discover alternative ways to collect client data, the main source of information for sustainability reports. For example, a lot can be found in – and digitally retrieved from- annual reports, as more clients will need to report on ESG with the introduction of CSRD in Europe.  

              Existing risk frameworks are not ready for servicing a sustainable future
              A prerequisite for becoming a financial institution that drives change is a strong risk framework to base its lending on. Such a framework is no longer only focused on financial returns, but now also on the sustainable impact clients can make.

              Often, such an extended framework, which is often risk driven, does not exist yet. This challenge is especially visible when potential clients are innovating in the sustainability realm, but do not yet have the track record to prove their financial feasibility. In these cases, rigid, standardized and financially focused loan or insurance issuance process make it practically impossible for a willing employee to give out the loan – great business opportunity or not.

              Financial institutions need to speed up, and issue services to these kinds of innovators, yet cannot do so right away. Not without upsetting their risk frameworks. Yet the implementation timeline is now.   

              The fast lane towards implementing a decent sustainability risk framework
              This is not an easy task. Currently there is no best practice yet on steering on sustainability risks, and if initial frameworks are made at all, they are made painstakingly slow. Comparing it to driving, one is navigating in the dark, whilst is going 40 on the highway.

              Using data from the above-mentioned regulatory teams is a good first start. This means however that often information and knowledge captured in the reporting engine, will have to be transferred towards other departments. Unlocking and sharing this data is often a sizable effort. Using such data already allows for better sustainability-based client assessments compared to the traditional risk frameworks.

              Another strong approach is to make step by step changes towards a sustainable banking environment. For example, with a loan or insurance granting perspective:
              1. Provide an additional discount in your pricing or lower the acceptance bar for clients which are undeniably sustainable
              2. Identify key risks via a questionnaire (which is useable as data!) and integrate these in first line processes
              3. Integrate different sustainability risks into your credit models. In our experience with large Dutch and British banks; it is only when a wider variety of data is available, and when risk framework targets are set, that the step can be sensibly made towards credit modelling.

              Whether it is regulations or risk frameworks, retrieving new data remains the key challenge to overcome. As shown above, the subsequent challenge is the usage. If a financial institution can keep the oversight of its goals for sustainability data, and therefore being able to combine datapoints for its specific goals– for example efficient sustainability reporting or creating a sustainability risk framework – makes the difference between becoming a best-in-class transition financier, and a traditional financer which will be forever struggling with the new world sustainability requirements. In order to be a front-runner, now is the time to set the strong data foundation.

              At Capgemini Invent we are experienced in these change trajectories, with specialists ranging from data scientists to environmental experts. Do you want to be a leader in the financial sector? Do not hesitate to contact us.

              Author

              Diederick Levi

              Manager Sustainability
              Diederick Levi is part of Capgemini’s Invent Financial Services team. He focuses on accelerating the sustainability efforts of clients within the financial sector. Based in the Netherlands, Levi has worked with all major Dutch banks over the past years.

                Near-tech
                Near future, not far-fetched

                Brett Bonthron
                28 Apr 2023

                Capgemini has worked with high tech leaders for over 50 years. We understand the role of high tech – quite simply, it’s the engine that powers the highest levels of innovation. It’s the type of world-changing technology that transforms businesses, entire markets, and even human history. For example, when invented, the steam engine was absolutely high tech. Flip phones? High tech. When these innovations are early and have yet to cross the chasm to mass adoption, we sense the advance far away. The media starts buzzing with predictions of life-altering experiences and sudden changes in how we live, work, and play. Businesses begin to both worry and get excited. We call technologies in this critical, most exciting phase ”near-technology” or “near-tech.” This stage comes with unique challenges, where even a few days’ delay can be the difference between a market leader and a historical footnote.  

                Near-tech describes the kinds of technology that exist not in research labs but just within reach. It represents tangible possibilities – technology that can, with the right expertise and capabilities, enable real opportunities. 

                The extraordinary and the everyday 

                These advancements ride in on massive waves of disruption, completely changing our global perspectives and human capabilities. The tension between extraordinary technology and everyday life drives the development of new business models and innovations. Right now, we are entering a remarkable time. Immense technological waves are cresting the horizon – generative AI, truly human robotics, individualized gene therapies, new chip manufacturing and lithography capabilities – changing the world and devastating our everyday. But living in the tension between the extraordinary and the every day isn’t new to Capgemini – it is our legacy. 

                Outrageous yet logical 

                The greatest innovations are born out of big bets by entrepreneurs and companies willing to challenge the core assumptions surrounding us. Software must run on-premises… enter SaaS. It’s only a phone… enter the Smart Phone. The common characteristic of transformative technologies is that they first fundamentally disrupt our mindset, then disrupt our infrastructure, manufacturing, supply chains, business models, and security. They may seem like outrageous ideas at first, but eventually, something tips and the disruption becomes normalized: This is the future. And the wave begins. We believe deeply that these innovations are outrageous and, at the same time, logical, and we help bring them to the world. It is our mindset of possibility that makes us different.

                We are builders 

                Capgemini High Tech recognizes that success is embracing and exploiting near-tech. It’s about bringing together talent and technology to help organizations reach near-tech faster. However demanding or specific the challenge might be, an expert can help solve it. We proudly act as a comprehensive partner for High Tech clients looking to leverage near-tech to transform their business. But what makes us unique is that we don’t just define a company’s future but also help them build it. 

                Making connections 

                Perhaps the most essential tool for any business seeking new opportunities through high tech is connection – connections between knowledge, capability, and technologies. By drawing on broad networks of deep expertise, companies can use high tech to enter industries and markets that were otherwise unobtainable until now. We enable our clients to connect with the right semiconductor manufacturing partner, the right business strategy, the right design and UX partner, the right production and shipping plan, and the right data and software security solution. We bring the connections to make near-tech real.

                Capgemini High Tech serves the tangible possibilities that are just within reach – decisions and actions that matter now. Whether through connections, living in the gap between the extraordinary and everyday, building real solutions, or embracing the outrageous, we are the partner for near-tech.

                Let’s innovate the near technology of your industry together. 

                For questions, reach me here!

                About the author

                Brett Bonthron

                Executive Vice President and Global High-tech Industry Leader
                Brett has over 35 years of experience in high-tech, across technical systems design, management consulting, start-ups, and leadership roles in software. He has managed many waves of technology disruption from client-server computing to re-engineering, and web 1.0 and 2.0 through to SaaS and the cloud. He is currently focusing on defining sectors such as software, computer hardware, hyper-scalers/platforms, and semiconductors. He has been an Adjunct Faculty member at the University of San Francisco for 18 years teaching Entrepreneurship at Master’s level and is an avid basketball coach.