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Reinventing Work


Unlock the future of work: The revolution is here

In the age of Generative AI, the landscape of work has undergone an extraordinary transformation. Today, we stand at the precipice of a unique era, an opportunity to redefine the future of work across every industry. This future demands a fresh symphony of organizational agility, an empowered workforce, and game-changing technology on a grand scale. What’s the optimal operating model for your business? How can you source, nurture, and inspire talent while equipping your teams with the latest skills and technologies? It’s time to empower HR as the catalyst for change, harnessing data to re-envision the employee experience.

Welcome to ‘Reinventing Work’ – your gateway to shaping the future of work.

Employee experience management

Every organization is different. The challenge is creating a model that supports your long-term growth, scalability, and sustainability goals. One that ensures you stay agile to continuously respond to your employees and business needs. By reinventing work’s employee experience strategy, you can benefit from a more engaged, loyal, and agile workforce, reduce your operating costs, and contribute positively to climate change.

We partner with our clients to create an adaptive organization that focuses on business performance, reimagines the employee experience, empowers HR, and leverages technology and data to fuel the organization’s purpose. This inclusive employee experience management drives a new organizational culture that puts the human experience at the heart of your transformation and growth.

“We have a unique opportunity today to reimagine the way we do business, the way we work, and the way we live.”

Aiman Ezzat, CEO, Capgemini

Our employee experience strategy

To be competitive, resilient, and sustainable, organizations must find the right balance between agility, technology, and people. Our inclusive, holistic employee experience strategy delivers a unique reinventing work experience. We engage organizational change as a must-have, putting people at the heart of the transformation while leveraging technology and data to fuel innovation.

We identify the transformation starting point that is right for our clients and tailor programs to reinvent work models, workplace, workforce, and HR.

employee experience strategy

Reinvent work models with our Integrated approach to employee experience management

Organizations must be adaptive, continuously reinvent, and align with a purpose in which employees and customers believe. As an employee experience consultant, we bring a strategic, holistic, and people-centered approach to designing the optimal working model. This not only facilitates a collaborative, creative and motivating environment for your workforce but also brings real-estate savings. We accelerate business agility and the adoption of a new adaptive leadership culture and social contract.

Reinvent the workplace

For employees to thrive in today’s complex, distributed environment, they need a digital workplace that empowers them to create, collaborate, and communicate easily and securely. By identifying the right mix of hybrid tools and the best user-centric and security-proven solutions, we help you reinvent your digital workplace for more agility, increased cost-effectiveness, and enhanced employee productivity and people experience.

Reinvent the workforce

The business model of tomorrow will be built on a workforce that’s augmented with the latest technology and empowered by the required skills and training to use it. We help organizations design the right employee experience strategy, upskilling programs, and career pathways to empower employees and build a thriving culture of continuous learning.

Reinvent HR

A talent-centric and data-powered HR function is essential to underpin the transition to new ways of working where people “management” becomes core to your business. We strategically design an agile, empathetic, and resilient HR for the hybrid age with a focus on employee productivity and wellbeing. By guiding you to leverage leading-edge technologies, data, and AI, we’ll ensure you empower leadership and employee experience management to collaborate effectively, increase productivity and retention, and reimagine the people experience.

Client stories

Download Reinventing Work to discover how to create an adaptive and people-centric organization

Meet our experts

Claudia Crummenerl

Global Head of Workforce and Organization, Capgemini Invent
Recognizing the importance of people in business transformation, Claudia works with clients to reinvent the employee experience through data and technology. She uses her expertise in the people perspective of digital to understand how leadership in the digital age is evolving, how talent and workforce productivity can be transformed through automation and AI, and how to effectively engage employees throughout the transformation process.

Johann Zillmann

Head of Workforce Transformation, Workforce & Organization, Capgemini Invent Switzerland
Seasoned enterprise transformation executive. 20+ years in strategy, management, and technology consulting for companies of all sizes across all industries. Thought-leader, author and speaker on corporate functions transformation and future of work. Trained 500+ professionals in design thinking, innovation and agile ways of working.

Charlotte Noël

Head of Workforce & Organization France, Part of Enterprise Transformation at Capgemini Invent

Melissa Davison

Expert in Corporate Experience, Workforce Organization

Marjolein Wenderich

Vice President | Head of Workforce & Organization | Capgemini Invent | The Netherlands
I am a strategically driven manager and consultant with a background in Organizational Science, HR and Management. With 22 years of work experience in the (semi) public and business market, I like to use my competences to take organizations ahead. I am goal-oriented, analytical and solution-oriented.