Microsoft Ignite 2026

AI alone does not transform a Security Operations Center – it amplifies the operating model already in place. Join Capgemini and Microsoft to explore how organizations can evolve from AI-assisted security to governed autonomy using Microsoft Sentinel, Microsoft Defender, and Project Perception. Through a practical multi-agent investigation scenario, see how trusted detections, automation, AI-driven investigation, and human oversight work together to accelerate response, improve analyst productivity, and increase resilience while keeping high-impact decisions under explicit human control.

Speakers:

• Mona Ghadiri Vice President, Security Operations Portfolio, Capgemini

Physical AI is transforming how products are made, goods are moved, infrastructure is maintained, and critical operations are performed. Join Capgemini and industry leaders to explore how organizations are navigating this next phase of transformation. Gain practical perspectives of where momentum is building, how Physical AI is being put into practice, and how intelligent systems, physical operations, autonomous workflows, and human expertise are beginning to reshape enterprise operations.

Speakers:

• Alexandre Embry, VP, Head of the AI Robotics Lab, Capgemini

Leading financial institutions are turning AI ambition into measurable business outcomes. Through real-world examples and live demos, discover how banks and insurers are using AI to transform compliance and risk, improve customer and employee experiences, enhance decision-making, and increase operational efficiency. Hear lessons learned from organizations at the forefront of AI adoption and walk away with practical insights for scaling AI in highly regulated environments.

Speakers:

• Thomas Hughes, SVP of Enterprise Platforms, Data & AI Engineering Services, Navy Federal Credit Union
• Sabina Isak, Managing Director, CIO Function Digital Channels & Business Process Automation, Barclays
• Emil Fecik, Head of Procesing centre division Prešov, Tatra Bank
• Shailesh Mehrotra, Chief Technology Officer, IFG
• Ian Campos, EVP, Global Lead for FS Applications Services, Capgemini

Agentic AI is creating new possibilities for highly regulated processes such as KYC. Discover how Tatra banka and Capgemini are transforming manual analysis, validation, and documentation with agentic AI while establishing strong governance and model risk foundations. Explore how this approach can reduce analyst effort, improve productivity and consistency, accelerate decision-making, and create a scalable AI foundation for future use cases beyond KYC. 

Speakers:

• Pavel Dokov, Senior Director, Capgemini
• Renato Ndokaj, Senior Director, Capgemini
• Jozef Hrncar, Head of Project Management, Tatra Banka

Keeping critical infrastructure running requires more than efficient scheduling. It demands connected data, intelligent automation, and empowered frontline teams. Discover how organizations across utilities, telecoms, water, rail, and highways are using Dynamics 365 Field Service to improve SLA performance, optimize workforce productivity, and transform field operations at scale.

What if researchers could evaluate hundreds of thousands of protein candidates before entering the lab? See how Cambridge Consultants, part of Capgemini Invent, used Microsoft Discovery and agentic AI to orchestrate scientific data, AI models, and laboratory workflows into a unified protein engineering process. By accelerating candidate evaluation and reducing the manual effort required across specialized disciplines, the solution helps researchers shorten experimentation cycles and move promising discoveries toward real-world application faster.

Engineering teams face growing pressure to innovate faster while managing increasingly complex product and system requirements. Discover how agentic AI can accelerate solution design, evaluate alternatives, and support engineering decision-making across manufacturing, automotive, aerospace, and other engineering-intensive industries. See how AI-enabled R&D helps organizations bring ideas to life faster, reduce development effort, and accelerate the journey from concept to viable solution.

See how digital twins and agentic AI are helping manufacturers make smarter decisions before problems occur. This demo showcases two FMCG use cases: a packaging line powered by AI-driven operational decision-making, and a plant configurator that generates digital twins to accelerate facility design. Built on Azure Digital Twins, Azure AI, Copilot Studio, and Microsoft Fabric, the solution helps organizations improve operational efficiency, respond faster to changing conditions, and reduce plant design timelines from months to weeks.

Customer onboarding, due diligence, and Know Your Customer (KYC) processes remain among the most complex, time-consuming, and resource-intensive activities in financial services. Discover how agentic AI transforms KYC by orchestrating a team of specialized AI agents that collaborate across data collection, customer outreach, document analysis, screening, risk assessment, and ongoing monitoring. Built on Microsoft Foundry, Microsoft Copilot Studio, and the Microsoft Power Platform, the solution combines intelligent automation with human oversight to accelerate onboarding, improve compliance outcomes, reduce operational effort, and enable the transition toward perpetual KYC. Experience how financial institutions can streamline customer due diligence while maintaining transparency, governance, and control.

What does AI-first employee support look like at global scale? Discover how Capgemini’s PRISM platform combines generative AI, agentic automation, self-healing capabilities, and intelligent routing to deliver faster, more personalized support experiences. Powered by Copilot Studio and Microsoft Contact Center as a Service, PRISM supports more than 4.5 million users, manages 3.4 million devices, and handles 30 million contacts annually across 100+ countries. See how AI is helping organizations resolve issues faster, reduce operational overhead, and create a more proactive and seamless workplace experience.