Capgemini Italia

eGovernment Benchmark 2016

The eGovernment Benchmark 2016 evaluates the priority areas of the eGovernment Action Plan 2011-2015. The latest research shows that while European governments succeed in gradually bringing more services online, they should put more emphasis on developing eGovernment services that truly empower citizens and businesses. These services should be:

Building digital capabilities can bring acceleration and help governments deliver on the potential of digital.

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