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Network transformation

Reimagining the networks of tomorrow and the innovative products they enable

For telecom companies, network is at the heart of business. As telcos face an era of profound change—one in which they must reinvent their business, services and identity—it is the network that provides the foundation for transformation and a springboard to the future.

At Capgemini, network transformation represents a complete redefining of how future networks will be built and the products deployed on them. We offer telcos the breadth of services and capabilities required to modernise and monetise networks, empowering organisations to innovate at scale and meet future demands with confidence.

What we do

Network modernisation

Reinventing networks to meet the needs of modern telcos
Meeting future network demands requires a future-ready network. We help telecom companies transition to an IT-centric network, enabling them to establish a foundation that supports growth, fosters innovation and empowers them to meet the changing needs of connected customers with new products and services.

Autonomous networks, powered by AI and automation, are revolutionising telecommunications by enabling self-optimisation, self-healing, and predictive capabilities.

Through AI-driven algorithms, these networks can adapt in real-time to traffic demands, ensuring seamless connectivity and minimising human intervention. Automation accelerates network management, reducing operational complexity and enhancing efficiency.
As 5G and beyond unfold, autonomous networks will be crucial in supporting more intelligent, scalable, and resilient infrastructures, driving digital transformation across industries. By leveraging AI and automation, telecom operators can enhance performance, reduce costs, and unlock new opportunities for innovation and customer experiences.

Cloudification and programmable networks are reshaping the telecommunications landscape, enabling agility, scalability, and cost-efficiency. By transitioning to cloud-native architectures, operators can dynamically allocate resources, optimise workloads, and accelerate service delivery.

Programmable networks, powered by software-defined networking (SDN) and cloudification of network functions, adoption of cloud-native architectures, empower real-time control and customisation, fostering better observability, driving innovation and responsiveness.
This synergy supports emerging use cases like IoT, edge computing, and 5G applications, unlocking flexibility and new revenues. As networks become increasingly software-driven, cloudification and programmability pave the way for future-ready infrastructures that drive operational efficiency, enhance user experiences, and enable seamless integration across digital ecosystems.

Disaggregated and virtualised network functions are transforming telecommunications by decoupling hardware from software, enabling greater flexibility and efficiency.

Disaggregation allows operators to mix and match best-in-class components, avoiding vendor lock-in and fostering innovation. Virtualised or containerised Network Functions (xNFs) enable greater flexibility in operations by moving components to software-based environments, reducing costs and enhancing scalability.
This shift supports the deployment of 5G and edge computing, where agility and responsiveness are critical. Together, disaggregation and virtualisation lay the foundation for cloud-native networks, enabling telecom providers to adapt rapidly, optimise performance, and deliver next-generation services with unprecedented speed and efficiency.

A modern network requires modern operations.

We help telecom organisations streamline the management of complex, converged networks to enable real-time monitoring, automation, and efficient service delivery across various network types.

As the world becomes increasingly digital, telecom companies must establish a fully integrated and seamless infrastructure that connects every component of the network ecosystem, from core systems to edge devices.

We work with clients to leverage advanced virtualisation models to create an end-to-end network that enables network functions, operations, and services to work together cohesively, streamlining operations and enhancing the flexibility of network services.

Digital networks bring unprecedented opportunities—but they also introduce new risks.

We partner with clients to fortify their security frameworks, protecting operations amidst significant disruption and the rapid growth of connected devices, enabling them to maintain trust in a highly connected world.

Sustainable networks are the cornerstone of a greener digital future, designed to reduce energy consumption and minimise environmental impact.

By integrating energy-efficient technologies, renewable energy sources, and AI-driven optimisation, telecom operators can lower carbon emissions while maintaining robust performance. Innovations like virtualised and cloud-native architectures enhance resource utilisation, while intelligent cooling systems and adaptive power management further improve sustainability.
As the industry advances towards new growth drivers like 5G, edge computing, network-as-a-service, non-terrestrial networks, sustainable networks enable scalable growth without compromising ecological integrity.
Embracing sustainability not only supports global environmental goals but also strengthens operational efficiency and fosters responsible digital transformation.

Network monetisation

Unlocking new growth channels through networks
Network modernisation isn’t just a technological shift—it’s a complete business transformation.
As telecom companies adapt their business models to be more integrated and customer-centric, they have an opportunity to monetise data, networks and infrastructure elements, creating new revenue streams that will fuel investments, drive the innovation agenda and provide the means for business evolution and expansion.

As some of the world’s largest data aggregators, with access to a huge number of data sources and a direct connection to millions of users, telcos are uniquely positioned to recognise and deliver on the needs of customers through data-driven insights and enhanced network capabilities.

We work with clients to help them leverage existing customer and network data to unlock new revenue streams, optimise network performance, and create personalised services and solutions.

5G investments made by telecom companies have wide implications for all sectors and their pursuit of Intelligent Industry. As companies advance towards the future, 5G and multi-access edge computing (MEC) serve as the catalyst for change, unlocking incredible new levels of innovation, efficiency, and connectivity.

Capgemini helps telecom organisations monetise 5G investments across industries by accelerating deployments and enabling scalable use cases powered by the technologies of tomorrow.

Network-as-a-Service is a way for operators to monetise their network through telco network softwarisation and platformisation, unlocking valuable cost savings and operational efficiencies, as well as new revenue opportunities.

We work with telecom clients to accelerate the journey from pipe to platform, enabling them to capitalise on new opportunities including:

  • Network slicing: Supporting end-to-end dynamic network slice management and​ assigning resources for premium services on-demand, without requiring any physical changes to the network.
  • Infrastructure monetisation: Leveraging advanced network capabilities to offer next-gen services such as universal communication as a service, and other innovative solutions driven by network APIs.
  • Edge-to-cloud solutions: Establishing edge-to-cloud solutions that offer more flexible, scalable services that meet the diverse needs of customers.
  • Network APIs: Leveraging network APIs to enable new functionalities and integrate different services, providing a foundation for developing novel business use cases and services.

Operator federation and telco edge monetisation are unlocking new opportunities in the digital ecosystem.

Federation enables seamless collaboration among telecom operators, creating a unified framework for cross-network services and enhanced customer experiences.
Combined with edge computing, operators can deliver ultra-low latency solutions for applications like AR/VR, autonomous systems, and IoT.
By monetising telco edge capabilities, operators tap into diverse revenue streams, offering tailored solutions for industries like gaming, healthcare, and manufacturing.
This synergy fosters innovation, maximises network utilisation, and positions operators as key enablers of next-generation services in an interconnected, data-driven world.

Meet our experts

Anne-Flore Agard

Global Head of Telecommunication Industry – Capgemini Engineering

Shamik Mishra

VP, CTO Connectivity, Capgemini Engineering
Shamik Mishra is the Global CTO for connectivity, Capgemini Engineering. An experienced Technology and Innovation executive driving growth through technology innovation, strategy, roadmap, architecture, research, R&D in telecommunication & software domains. He has a rich experience in wireless, platform software and cloud computing domains, leading offer development & new product introduction for 5G, Edge Computing, Virtualisation, Intelligent network operations.

Arnab Das

Vice President of Advanced Connectivity (5G, EDGE Compute, O-RAN, IoT, Telco Engineering R&D) at Capgemini
Vice President of Advanced Connectivity (5G, EDGE Compute, O-RAN, IoT, Telco Engineering R&D) at Capgemini

Ramón Armada Arnau

Solutions and Pre-Sales director, Capgemini Engineering
Telecommunications Engineer from the Polytechnic University of Madrid with several specialized certificates in the area of 5G Networks , Network Function Virtualization and Software Defined Networks. He has been working for more than 20 years in projects for both telcos and Network Equipment providers. In the last 10 years he has been leading presales activities and solution teams providing new ways to solve problems through innovative products and services. All this has led him to become International Delivery Manager & Service Manager leading more than 40 projects for the main Telecommunications companies in Europe.

Dr. Ehsan Dadrasnia

VP at Global Telco Network Cloudification in Capgemini
Ehsan is an experienced technology leader with over two decades of expertise in telecommunication landscape, particularly in the realms of wire/wireless network and cloudification. His area of interests are deployment of Telco Cloud solutions including ORAN, 5G, hyperscalers, virtualisation, autonomous and intelligent network operation. In his current role, Ehsan focuses on the cloud network transformation of CSPs, working closely with technology partners.