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Client Stories

Automation set for national service for the MOD

Capgemini’s Robotic Process Automation (RPA) skills and experience, coupled with Defence Equipment & Support (DE&S) business change team and project delivery is replacing labour intensive manual tasks with robots working to defined business rules.

Client Challenges:

With UK defence spending under constant scrutiny, the Ministry of Defence’s (MoD) Defence Equipment & Support (DE&S) organisation is constantly looking for new and innovative automation ways to improve efficiencies, cut costs, and maximise the value of its assets.

Solution:

Developed in a strategic partnership with the Cabinet Office, Capgemini’s Robotic Process Automation (RPA) skills and experience, coupled with Defence Equipment & Support (DE&S’s) business change team and project delivery is replacing labour intensive manual tasks with robots working to defined business rules.

Benefits:

• 500 hours of human processing saved within 30 days
• Improved ability to define precise operational metrics
• Project annual savings of more than £500,000
• Identify diverse additional processes that can benefit from RPA

Impressive early results:

A limited application of the DE&S and Capgemini’s RPA solution – for just three days – enabled DE&S to:
• Save 28 hours of human processing time
• Confirm projected annual savings of more than £500,000
• Acquire fresh business intelligence to inform decision making
• Identify diverse additional processes that can benefit from RPA.

You can download the detailed success story by clicking below