AI-first two-tier enterprise core by Capgemini

Act ahead of competition: re-invent your operation model and improve process efficiency with an AI-first enterprise core running on SAP and Microsoft Dynamics 365 finance and operations.

We are stepping into a transformative era where artificial intelligence is no longer just a tool, but a reasoning partner capable of solving complex problems with astonishing speed and precision. This new wave of intelligence, readily accessible and constantly evolving, is poised to rewrite the rules of business and revolutionize the way work is performed. As AI systems become more capable, organizations must prepare to integrate these technologies not as add-ons, but as core components of their operational and strategic frameworks.

The challenge ahead lies not just in adopting AI, but in reimagining how work is structured around it. Businesses must begin designing for a future where AI agents take on increasingly sophisticated roles an evolution that demands thoughtful orchestration between machine capabilities and human oversight. This shift calls for a redefinition of workflows, where human creativity, empathy, and strategic thinking are amplified by AI’s speed, scale, and analytical power. The organizations that thrive will be those that empower their people to harness AI as a collaborator, not a competitor.

This is where Capgemini and Microsoft can leverage AI-first two-tier enterprise core. This solution is an AI-first approach for redefining enterprise operations by introducing AI-workers and enabling a highly touchless, autonomous employee experience. Within this evolving landscape, the two-tier ERP strategy plays a crucial role combining a centralized, stable ERP system at the headquarters (Tier 1) with more agile, independent ERP solutions tailored to the specific needs of subsidiaries or business units (Tier 2). At the heart of this architecture lies the enterprise core, a suite of integrated applications from providers like SAP and Microsoft, designed to support end-to-end business processes and ensure consistency, scalability, and innovation across the organization.

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