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INtelligent people Operations

Put your people at the center of your HR proposition with digital platforms that give them a frictionless experience.

Our Intelligent People Operations helps you deliver an intelligent and frictionless “consumer-grade” people experience – while transforming the way you address your talent and workforce challenges.

Our offer puts employees at the heart of the solution, across your talent acquisition, HR administration, payroll, and HR analytics functions, to deliver strong and sustainable value to your business. This includes 35-40% increase in productivity, over 95% first contact resolution, and 30% less queries.

“We have recognized Capgemini as a leader for exhibiting high capability in delivering value to clients. Capgemini offers solutions for organizations to become agile in managing talent.”

NelsonHall

What we do

Enhance the value of your HR function by delivering a frictionless people experience.

Capgemini’s Intelligent People Operations puts your people at the center of your HR value proposition, across your talent acquisition, HR administration, payroll, and HR analytics functions to deliver strong and sustainable value to your business.  
 
By moving away from a process-centric approach to one that deploys digital platforms, our offer helps you deliver a frictionless experience for your employees, while transforming the way you address your talent and workforce challenges.  
 
Benefits include a frictionless, “consumer-grade” employee experience, up to 40% increase in productivity across five years, over 95% first contact resolution, and 30% less queries.

Deliver multimodal, blended learning with this next-generation learning platform.

Capgemini’s Intelligent Learning Operations is a frictionless and comprehensive suite of quick-to-activate learning platforms and integrated service management.

It includes a digital content factory that designs, builds, curates, and delivers multi-modal content to learners; Intelligent Learning Operations, a next-generation Business Process-as-a-Service (BPaaS) HR operation; next-generation learning platforms that support operations, content library and curation, and learner access delivered by Capgemini’s partnership ecosystem; and learning supply chain management, to make the most of your learning vendor value chain and deliver enhanced value.

Benefits include up to 50% efficiencies in learning operations, and savings of up to 40% in your cost-to-serve.

    A leader in NelsonHall’s cloud-based HR transformation

    Recognized for our ability to meet clients’ future HR requirements and deliver immediate cloud transformation benefits for the 2nd year running.

    A leader in Nelson Hall’s learning services

    This recognizes our ability to meet future client requirements, deliver immediate benefits and enable a client’s digital learning journey.

      Expert perspectives

      Business operations

      Frictionless HR and the future of work

      Stephan Paolini
      5 Oct 2021

      Meet our experts

      Stephan Paolini

      Executive Vice President – Global People Practice Leader – Capgemini’s Business Services
      I help build solutions to accelerate implementation and provide change efficiency in complex environments. I go beyond operational performance to create renewed and collective social performance that successfully transforms organizations.