Skip to Content
Event

Join us at PegaWorld 2025

Booth #15 | June 1-3 | MGM Grand Conference Center, Las Vegas

Optimization, meet experience.

Capgemini is a proud Platinum sponsor at PegaWorld 2025, a premier event which brings together business and IT leaders from across industries and geographies.

From ground-breaking keynotes, captivating sessions and engaging solution demos around the future of digital customer experience, AI and innovation, PegaWorld offers an exciting line-up all under one roof.

Meet with our Pega experts and explore a world where Agentic AI unlocks your business innovation and new personalized journeys for your customers and employees. We’ve curated an exceptional line-up where you can meet and engage with our solution and industry experts, explore our hands-on demos at MGM Grand, Las Vegas, and hear from our clients on stage.

The dawn of the autonomous enterprise has arrived. What’s next in agentic workflows and legacy transformation is here.

Welcome to where Agentic AI unlocks business innovation. Join us at PegaWorld 2025.

Our sessions at PegaWorld 2025

June 3, 2025 | 2:15PM to 3:00PM PDT | Chairman’s Ballroom 355
Discover how Capgemini’s AI-Assisted Legacy Modernization, powered by Pega Infinity and Gen AI Blueprint, can transform your business. Automate migration, streamline workflows, and integrate data seamlessly to retire legacy systems and accelerate cloud adoption.

Speakers:

Dinesh Karanam
Senior Director, Business Processes and Augmented Services Leader, Capgemini NA

Niklas Jansson
Director, Pega CTO Capgemini​

Matt Healy
Sr. Director, Product Marketing
Pegasystems

Explore our demos at PegaWorld 2025

Live from booth #15

Capgemini AI-Assisted Legacy Modernization (CAALM) with Pega

Leveraging our Gen AI-powered legacy modernization workbench, with CAALM, we accelerate legacy documentation, streamline source code analysis, and craft strategic business cases for transformation — laying the foundation for future-ready applications. With Pega Gen AI Blueprint and Pega Autopilot, organizations can fast-track their path to measurable value.  

Web banner- Evolving from KYC to CLM – revolutionizing customer relationship management. Transitioning from a compliance-focused KYC approach to a more dynamic customer-centric strategy that emphasizes the entire lifecycle of a customer relationship represents a paradigm shift in effective customer relationship management.

Perpetual KYC

A best-in-class AI infused, event driven KYC solution to address the challenge of ever-increasing KYC backlog, with the power of Pega as the orchestrator in the pKYC ecosystem and AI powered agents to perform materiality assessment, alert dispositioning and curate personalized customer responses whereby helping banks remain compliant with regulations all the while providing operational efficiency and a superior customer experience.

Next Generation Citizen Services

Our Next Generation Citizen Services and Contact Center solution leverages our expertise in citizen digital services to deliver personalized, efficient, and responsive services powered by Gen AI and Agentic AI. By focusing on citizen life events, we design user-centric services around key moments in citizens’ lives, enhancing efficiency and relevance. Our digital transformation capabilities help public sector organizations deliver effective and seamless service experiences across all channels.

Dark NOC: Agentic AI in Network Operations

Our Dark NOC solution represents a paradigm shift in autonomous network operations. By harnessing Agentic AI-driven automation, Dark NOC ensures proactive network management, end-to-end visibility, and zero-touch resolution capabilities. This approach addresses the growing complexity of modern networks, ensuring resilient and efficient network operations.

InsureXperience

Unlock the future of insurance with InsureXperience, our game-changing solution that seamlessly integrates Pega Infinity with core systems to streamline workflows and enhance customer interactions. This innovative solution automates policy issuance, accelerates claims processing, and reduces operational costs. It also provides a personalized customer experience with faster service and improved scalability, making a real impact in the insurance world.

Revolutionizing workflow automation

Explore the groundbreaking advancements in application development with a focus on Pega GenAI™ in Pega Infinity’25, a standout low code platform

Contact us

Slide to submit

We are sorry, the form submission failed. Please try again.

Meet our experts

Niklas Jansson

Pega CTO – CTO Office – DCX Europe
Niklas Jansson is part of the CTO Office for DCX Europe and has a strong track record and experience of working in various digital transformation and customer experience projects across various verticals as well as business and practice development. Niklas focus is on how to use technology to enable businesses create outstanding digital customer experiences and deliver transformative and business centric solutions through platforms, process orchestration, low-code, Artificial Intelligence (AI) and agile delivery.

Stephan Kolarik

Vice President Capgemini DCX Europe
Passionate about digital transformation delivered by diverse teams in client and partner collaboration, with people- and tech-driven best practices for successful outcomes. My mission: deliver business value, maximize operational excellence with best-in-class customer engagement and CX. Result: maximum profitability, enhanced satisfaction, optimized processes, and smooth operations.

Dinesh Karanam

Senior Director, Business Processes and Augmented Services Leader for North America, Financial Services
Dinesh leads business and technology transformations for global organizations, using his 25 years of expertise in diverse industries to drive strategic innovation and impactful changes. He enhances operational efficiency and spearheads global teams to deliver significant business achievements, including profit growth and digital advancements. ​

    Explore our partnership