ISG’s provider lens™ for finance and accounting outsourcing, 2024 recognizes Capgemini as a leader for the fifth year running

Capgemini has been recognized by ISG – for five straight years – due to its proven FAO services and offerings, innovative approach to finance solutions, and ability to compete successfully in this market with other finance solution providers.

Today, enterprises are seeking FAO partners to help them enhance their finance functions and drive sustainable growth across their organization through new innovative and tech-based solutions.

ISG’s Provider Lens™ for Finance and Accounting Outsourcing report showcases the strengths of various potential FAO partners – making it easier for them to decide which one will help them achieve their business goals.

It’s divided across four main categories: Product Challengers, Contenders, Market Challengers, and Leaders, with Leaders being defined as any company with a comprehensive product and service offering, in addition to a strong market presence.

According to ISG, Capgemini’s main FAO strengths are its expertise in key areas such as:

• Procure-to-Pay – where it implements and optimizes self-service platforms and advanced technologies to increase accuracy and efficiency at speed
• Order-to-Cash – where it leverages AI from end-to-end to improve processes, resolve disputes, and focus on client-specific goals, resulting in more efficient processes, improved customer satisfaction, and enhanced recovery rates
• Record-to-Report – where it offers advanced and automated analytics to deliver sustainability-focused and reliable financial reporting, leading to improved financial performance, accuracy, and decision making across the board
• Financial Planning and Analysis – where it leverages data analytics and proven Gen AI capabilities to provide accurate, data-driven planning and forecasting solutions, leading to more optimized budgets and more informed decisions that enable long-term strategic goals to be achieved quickly.

‘Capgemini leverages advanced AI and automation technologies to transform finance and accounting processes, minimizing manual work, enhancing efficiency, and streamlining workflows. By integrating cutting-edge solutions, Capgemini improves accuracy, cash flow management, and customer satisfaction. Through advanced analytics and automation, Capgemini delivers accurate financial data, deep insights, and efficient reporting, including ESG compliance. Additionally, its AI-powered services enable precise planning, scenario modeling, and forecasting, supporting strategic decision-making and proactive risk management.’

Gaurang Pagdi, Lead Analyst, ISG

Learn how Capgemini’s Frictionless Finance solution unlocks value through next-generation, AI-augmented financial operations that transforms your finance function into one that drives frictionless, enterprise-level outcomes, enhanced efficiency, and top-line growth to your business today.