Explore the latest insights, ideas and thought leadership from around the Capgemini Group.
Learn about our worldwide presence and global scope across different industries.
Discover the full range of services that we, as a global Group, offer our clients.
Find out what makes Capgemini so special – and what our Group can offer those who join us.
Explore careers with our brands
Capgemini and Salesforce help brands deliver personalized, engaging, relevant and memorable experiences across the entire customer journey. We help our clients acquire the right customers and nurture them through connected marketing. We work with them to empower their sales teams to maximize sustainable and profitable growth. Together, we augment their customer service, so they deliver a better service experience every time.
Delivering a 1:1 customer experience at scale.
We also help our clients realize and maximize their commerce potential by creating seamless and personalized omnichannel experiences. As a result, they can transform the way they connect with their customers and employees – at scale.
Capgemini and Salesforce: utilizing data and technology to create experiences that build relationships.
“The Capgemini and Salesforce partnership is critical to our growth strategy. And even more, the partnership is essential to the success of our customers.”Gavin Patterson, President & Chief Revenue Officer at Salesforce
“The Capgemini and Salesforce partnership is critical to our growth strategy. And even more, the partnership is essential to the success of our customers.”
We work very closely with Salesforce. Which means we’re also able to work very closely with our clients, bringing all our knowledge and experience to bear on CRM and cloud advisory services, on application design and customization, and on implementation, integration, and migration.
It’s all about equipping our clients to deliver the best possible customer experience – and to gain the best possible actionable insights for the future.
We’ve been collaborating with Salesforce on innovation and on project delivery for more than ten years. Our strengths with the platform are joined by others in specific Salesforce solution areas, including force.com and VMforce, where we have our own powerful application factory, and in MuleSoft.
We’re a Salesforce Global Strategic Consulting Partner, and we’ve scored 4.8 out of 5 on the Salesforce Partner Value Index.
Could we bring some of that value to you and your customers?
With our solutions, you can improve your field service operations, integrate retail commerce, marketing, and service functions, optimize your digital marketing, and improve your smart mobility. And that can help you get closer to your customers.
Technology isn’t one-size-fits-all. We work with Salesforce to develop solutions for key industry sectors such as automotive, consumer products and retail, and financial services – and we make them specific to our clients’ needs.
Shape your customers’ experience, with Capgemini’s Salesforce-based Customer Engine. Whether they’re buying a car, hiring one digitally, or mixing it in with public transport, you’ll be able to respond powerfully to their needs and interests – and build lasting relationships.
Turbo-charge your retail business with Capgemini. Build customer relationships with personalized voice assistants – and use our Salesforce-based Quick Start Commerce solution, which gives grocers and quick-serve restaurants alike a functional, responsive, omni-channel experience in just 10 weeks.
Redefine the way you do business. With Inventive Banking, you can rapidly develop innovative propositions. And with Open Insurance Transformation, products and services will be more agile and integrated, so you can achieve new revenue streams and improved customer experience.
Explore why we achieved the 2022 Salesforce Partner Innovation Award in the ‘Experience’ category for our work with Pensioenfonds Detailhandel
Discover why we were recognized as a Leader by Everest Group for our key strength – including our top-tier partnership with Salesforce.
Our MuleSoft partnership across Asia and ANZ achieves the MuleSoft Partner of the Year awards, for the second consecutive time. Explore why:
Salesforce's awards showcase their most noteworthy success stories with their partners.
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