Payment Trends 2024: DeFi, AI, & Industry Shifts

Industry challenges and opportunities for payment firm transformation in the coming year

Anticipate continued payments industry transformation in 2024, with frontrunners streamlining processes and leveraging DeFi and AI. ISO 20022, upcoming PSD3 directives, and increasing payment offerings from BigTechs will all help to accelerate change.

Technology advancements are on track to revolutionize productivity and enhance data security, and new payment avenues will continue to rise globally. Central banks are implementing central bank digital currency, and payment firms are adopting cloud services to develop composable platforms.

Explore Payments Top Trends 2024 for strategic insights on how composable architectures are enabling payment modernization, and how initiatives focused on real-time payments, interoperability, and API enablement will drive efficiency and regulatory and payment market changes.

Meet our experts

Jeroen is an expert in transformation programs in the cards and payments domain. He has been with Capgemini for 24 years and helps clients to improve their payment products and their underlying technology.

Christophe played a critical role in building Capgemini’s global payments transformation capability. He has co-authored the World Payments Report for the past decade.

Venu leads advisory and client solutions in Payments, Cards, and Transaction Banking. He has more than 24 years of hands-on banking and banking IT advisory experience.

Elias Ghanem leads Capgemini’s global portfolio of financial services thought leadership. He oversees a team of strategy consultants and sector analysts who deliver market insights to help clients build future-proofing strategies. He has more than 25 years of financial services experience, focusing on win-win collaboration between incumbents and startups.