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ISG Provider Lens™ Mainframe Services and Solutions 2023 report recognizes Capgemini as a ‘Leader’ in the US and Europe

22 Dec 2023

Capgemini has been named a Leader in multiple quadrants of the Mainframe Services and Solutions 2023 report from ISG Provider Lens™

The study focuses on what ISG perceives as most critical in 2023 for Mainframes Services and Solutions. Digital business transformation has been pushing companies to become more agile in adapting to market changes. The cloud provides the core agility elements, including cloud-native AI, machine learning, serverless computing, database as a service, data services, full automation and many SaaS options to improve business performance.

The more advanced enterprises are prioritizing- mainframe modernization. Mainframe systems are complex and slow to change, thus pushing back against agility. These enterprises have two options. They can migrate their legacy applications to the cloud or adapt the old applications with APIs, microservices and DevOps.

Mainframe systems combine high-performance hardware, software tools, and large, individually programmed applications that are complex to replace. Thus, modernization is not a trivial task.

In this ISG Provider Lens™ quadrant study, ISG includes the following five quadrants:

  • Mainframe Modernization Services
  • Mainframe Application Modernization and Transformation Services
  • Mainframe as a Service (MFaaS)
  • Mainframe Operations
  • Mainframe Application Modernization Software

The trends identified and other findings largely apply across the region.

Capgemini is named leader in multiple quadrants for both US and Europe region – Mainframe Modernization Services, Mainframe Application Modernization and Transformation Services and Mainframe Operations.

Mainframe Modernization Services

Capgemini has long been operating in the U.S. and Europe offering mainframe services. It has accumulated experience and can claim a strong partnership with IBM and a robust offshoring capacity to serve large accounts and support them to optimize and modernize their mainframes.

“Capgemini offers a complete mainframe modernization program to handle large application portfolios.”

Pedro L Bicudo Maschio – Lead Author, ISG

Mainframe Application Modernization and Transformation Services

Mainframe services are one of Capgemini’s core competencies. The company offers a variety of individual mainframe exit strategies, many proprietary tools and frameworks, and one of the largest support teams in the region, supported by three large offshore modernization labs.

“With a clear strategy, an excellently skilled team in Europe and a wealth of tools, Capgemini is an excellent partner for mainframe transformation.”

Oliver Nickels – Lead Author, ISG

Mainframe Application Modernization and Transformation Services

This quadrant assesses service providers that operate mainframes on-premises on behalf of their clients, managing all aspects of day-today operations and continuously optimizing the system with innovative services.

Capgemini offers full-service scope, including application services and mainframe operations. It integrates services in a feature rich ITSM platform to provide end-to-end client support. The company focuses on large deals that comprise managed services delivered on-site or remotely from large delivery centers in India.

To download the full report, click on the links below:

Mainframes – Services and Solutions – 2023 – US
Mainframes – Services and Solutions – 2023 – Europe

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of 350,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

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