CTRL+ALT+IMPACT Reading: The Future of Intelligent Operations

The rapid evolution of technology is fundamentally changing how assets, services, and operations are built, operated, and optimised

Date: 22nd January 2026

Location: Capgemini, Reading

In a world where critical national infrastructure, telecoms, utilities, and transport are being transformed at a formidable speed, the ability to deliver innovative, intelligent solutions at pace is essential. Extending not just to the networks themselves (be they comms networks, electricity grids, or water networks), but their operational methodology too. To keep up with the pace of change and prepare our networks for the future, we must enable intelligent, automated, and AI-augmented solutions to enhance service reliability, efficiency, and security.

But real change doesn’t happen in isolation. Join us at CTRL+ALT+IMPACT Reading to discover how to improve agility and resilience through digital twins, IoT, and edge computing; ensure compliance and safety with mission-critical intelligence solutions; and optimise workflows and decision-making with autonomous operations and AI-powered analytics.

Be inspired by thought leaders and industry experts, including keynote speaker Dean Bubley, Tech Industry Analyst & Futurist and founder of Disruptive Analysis, who will unpack the future of asset performance management, autonomous systems, digital twins, and the convergence of connectivity and infrastructure sectors.

Learn from real-world experience with talks from Daniel Bunting, Operational Technology Architect at Anglian Water Services – who will share the company’s journey to using IoT to keep clean water flowing – and Andy Vickers, Technology Officer for AI at Capgemini, who will discuss the organisational and cultural shifts needed to embrace AI.

Push the boundaries of your strategic thinking in a highly collaborative workshop where you’ll share your complexities in evolving/transforming networks and operations, and our Intelligent Industry Engineers will help you identify the breakthrough opportunities to answer them.

Then, immerse yourself in the cutting-edge technology innovations from Capgemini and partners that will transform your understanding of intelligent operations. Revolutionise your approach to new network services, network operations, and efficiency with demonstrations including:

• Private 5G with Mission Critical Applications – Redefine mission critical connectivity with portable 5G-in-a-box, offering rapid experimentation, mission-critical capabilities, AI-ready compute, and seamless user familiarisation with next-gen communication tools.
• Dark Network Operating Centre (NOC) – Experience the benefits of increased network/service reliability, improved operational efficiency, and enhanced output – powered by the collaboration of AI Agents performing multiple Network Operations tasks, while making use of a network Digital Twin.
• Co-Engineer – Empower your workforce through AI collaboration, using AI-driven tools and methodologies to enhance human creativity, improve productivity, and foster a collaborative work environment.
• Dr. Tara Singh – Revolutionise onboarding and education with our advanced AI learning mentor who offers personalised, intelligent guidance and support.