Today’s data-driven leaders recognise that trust is the cornerstone of successful AI and digital transformation.

As organisations democratise data access, they face not only technical challenges but also deep-rooted cultural barriers. The latest leadership thoughtware from Capgemini and Informatica reveals that true data trust is built on a foundation of robust governance, continuous adaptation, and a culture that champions data literacy at every level. This means moving beyond siloed, legacy systems and fostering an environment where data is managed, protected, and quality-assured.

Senior leadership commitment is essential, driving both the technological and cultural shifts needed to embed governance and trust throughout the enterprise. The leadership approach is clear: data literacy must be embedded not only in the workforce but also in the very fabric of AI-driven processes, ensuring that both humans and machines operate from a foundation of trust and transparency.

The successful data governance is as much about people as it is about technology. Capgemini’s insights reveal that organisations leading in data excellence make significant investments in fostering collaborative, data-centric cultures. This people-centric approach ensures that governance is not a one-off initiative but a sustained, organisation-wide movement.

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