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Data and AI

The blueprint to scaling AI for business transformation

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From pilot to production – a strategic leap forward

AI is no longer a future ambition; it’s today’s competitive edge. In our latest thought leadership paper, we explore how enterprises can move beyond experimentation and embed generative AI into the heart of their operations.

Backed by Capgemini’s latest research, this paper reveals that 80% of organisations have increased their Gen AI investments, with nearly a quarter already operationalising it. The results? A 7.8% boost in productivity and a 6.7% rise in customer satisfaction.

But scaling AI isn’t just about technology – it’s about transformation. From aligning AI with business goals to building robust governance and ethical frameworks, this thought leadership paper offers a practical roadmap to help organisations transition from pilot projects to enterprise-wide impact.

Success story with ABN AMRO

ABM AMRO partnered with Capgemini to define the generative AI strategy for the customer interactions department. Together, they established key governance elements  including AI guardrails, to set explicit boundaries for responses and iterative feedback loops to enhance AI accuracy and alignment.

Download this thought leadership paper to explore how businesses like ABN AMRO are already reaping the rewards with scale AI initiatives, and how your organisation can too.

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      Meet our experts

      Mark Oost

      Global Offer Leader, AI Analytics & Data Science
      Prior to joining Capgemini, Mark was the CTO of AI and Analytics at Sogeti Global, where he developed the AI portfolio and strategy. Before that, he worked as a Practice Lead for Data Science and AI at Sogeti Netherlands, where he started the Data Science team, and as a Lead Data Scientist at Teradata and Experian. Throughout his career, Mark has had the opportunity to work with clients from various markets around the world and has used AI, deep learning, and machine learning technologies to solve complex problems.

      Sergey Patsko

      Data & AI for Intelligent Industry leader ​
      I partner with my clients to drive Digital Transformation through Data & Artificial Intelligence: facilitate digital strategy sessions, design thinking workshops, Data Science use cases scoping, and road-mapping. We collaborate to establish enterprise-wide AI Centers of Exellence, AI Trust framework, ways to built and deploy Machine Learning applications in production, at scale. I also run Business of AI training for CxOs.