Insurance

Today’s insurers must put customers at the centre of their business, bet products to market faster, and improve operational efficiency to lower costs.

Bringing Customer-Centricity to Insurers

Today’s insurers must put customers at the centre of their business, bet products to market faster, and improve operational efficiency to lower costs. Partnering with over 70% of the world’s largest insurers*, Capgemini helps companies become more innovative and customer-centric to meet the future head on. Our partnership with Pegasystems, Guidewire, Thunderhead and FirstBest and our proven IBAS business services for Medicare and Long-Term Care help our clients benefit from innovative technologies to become more competitive.

We help insurers across healthcare payer, property and casualty and life and annuities.

Proven experience as a chosen partner for a large insurer’s policy administration program. Strategic partner for four of the top five property & casualty insurers

Data management solutions focused on reporting, risk management and compliance.
Latest thinking and world-class research through the World Insurance Report produced with Efma

*Forbes 2000 for 2015

Themes

#automagination

Automated CRM empowers your customers to create anything they can imagine.

#cloudaptable

Cloud-native apps enable you to adapt to customer demands in real time.

#customerisation

Customers become ambassadors when personalised digital experiences are meaningful.

#expertivity

Our ERP expertise increases your employees’ productivity.

#simplifaction

Simplified operations leads to enhanced employee satisfaction

#trusticient

When customers trust you, the business runs more efficiently.

#wondervention

Wonderful customer experiences come from digital reinvention.

2016 Trends & insights for Financial Services

Market Watch – The Year Ahead in Banking & Insurance Trends

A global network of 22 centres

We have a global network of 22 centres, and can deliver bespoke ASE services at any offsite...

A quality upgrade for your CX goals

The World Quality Report 2018-19 confirms ‘ensuring end-user satisfaction’ is now a top QA...

Achieving culture shift

Capgemini’s Accelerated Solutions Environment (ASE) helped supercentre operator Meijer reduce...

cookies.

By continuing to navigate on this website, you accept the use of cookies.

For more information and to change the setting of cookies on your computer, please read our Privacy Policy.

Close

Close cookie information