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Intelligent business operations

Transform your business operations to deliver the Connected Enterprise

The Connected Enterprise seamlessly orchestrates an intelligent, connected ecosystem of people, processes, data, and technology – with AI, analytics, and GenAI at its heart – to drive sustainable business outcomes, enhanced value, and continuous innovation across your organization.

By leveraging the power of data, strategic consultation, operational efficiency, and technological advancements, the Connected Enterprise helps to drive frictionless business operations that enables you to thrive in today’s rapidly changing business environment.

    The connected enterprise

    HFS Research shares its perspective on our vision to deliver the new era of connected business operations

    Innovation nation

    Helping to reimagine your business operations for the digital agenda.

      Success stories

        Discover our digital global enterprise model

        Our digital business transformation platform encompasses the tools and techniques for reshaping and streamlining your business processes.

        Discover digital twin

        Establish the foundations of frictionless transformation and continuous innovation with our digital twin solutions.

        Discover our ESOAR methodology

        A unique and straightforward transformation methodology.

        Discover our partners

        Our ecosystem of technology partners adds enhanced value to our clients.

          Analyst and advisor recognition

          Recognition for our work from leading market analysts and advisors.

            Industry awards

            Industry awards from the last three years for our work in Intelligent Business Operations.

              Meet our experts

              Pierre-Louis Seguin

              Global Sales Officer, Capgemini’s Business Services
              Pierre-Louis is proficient in P&L development and management. With over 33 years of business leadership in publicly traded firms at the C- suite level, he possesses a comprehensive management skill set and excels in integrating businesses and guiding global leaders through innovative expansion strategies

              David Lumley

              Global Head of the Intelligent Finance and Accounting Practice, Capgemini's Business Services
              David leads a global team who are passionate about finance and accounting (F&A) in Capgemini. Having worked in F&A consulting and service delivery in a BPO environment for over 15 years, he works with organizations to identify, design, build, and run innovative and market-leading solutions that transform their business operations to drive world-class outcomes.

              Stephan Paolini

              Global Head of Intelligent People Operations – Business Services | Executive Vice-President
              I help build solutions to accelerate implementation and provide change efficiency in complex environments. I go beyond operational performance to create renewed and collective social performance that successfully transforms organizations.

              Lalitha Kompella

              Global Head, Intelligent Automation Practice, Capgemini’s Business Services
              Lalitha, a seasoned expert with more than 30 years of experience in digital, consulting, and transformation, currently leads Capgemini’s Analytics and Intelligent Automation Practice in Business Services. She has played a crucial role in establishing an advanced analytics platform and launching a Generative AI Center of Excellence within Capgemini’s global Business Services division.

              Robert Brillhart

              Global Head of Intelligent Customer Operations

              Dharmendra Patwardhan

              Global Head of the Intelligent Supply Chain Operations Practice, Business Services
              Dharmendra Patwardhan is responsible for developing offers and capabilities for transforming supply chain operations that drive tangible business outcomes for Capgemini’s clients.

                Partners