Skip to Content

Consumer products

Meeting the consumer at the crossroads of change

Brands are operating in an era of continuous change, driven not just by market forces but the evolution of the consumer. As trends and preferences shift rapidly and profoundly, brands are reckoning with a fundamental question of what it means to bring value to the lives of shoppers.

In this landscape, brands need to transform at a foundational level, building the digital maturity and functional capabilities that will enable them to balance the needs of the shopper with the forces of the market. Together, we help consumer product brands radically reduce costs, enable new levels of convenience and choice, and embrace emerging areas of interest, such as purpose and sustainability.

“Disruption is not merely a force to overcome – it is a catalyst for change and the inspiration for innovation. For brands operating in a period of profound, continuous change, we help them evolve and reinvent, rapidly and continuously.”

Tim Bridges, Capgemini’s Global Sectors leader and leader of Consumer Products, Retail, Distribution (CPRD) global sector practice

NRF 2025

Transforming Retail: Innovation, meet experience

More client stories from across the Group

Meet our experts

Ramiro Santos

Head of Consumer Products, Retail and Distribution, Capgemini Belgium
Ramiro Santos leads Capgemini’s Consumer Products, Retail, Distribution sector in Belgium. CPRD is a key focus area in Belgium with major customers such as Carrefour, Coca-Cola, STIB / MIVB, Delhaize or Inbev. For the last 20 years he’s been focusing on technology adoption as consumers reshape the way to shop, interact, and experience products. In a highly digitalized world, we apply expertise and the latest thinking — across cloud, data analytics and automation — to help customers master costs & bring new ideas to life.

Tim Bridges

Global Head of Consumer Products & Retail
Tim Bridges leads Capgemini’s Global Sectors and the Consumer Products, Retail, Distribution (CPRD) global sector practice, a portfolio that includes major global retail, fashion, restaurant, consumer products, transportation, and distribution brands such as McDonald’s, Coca-Cola, Meijer, Office Depot, Domino’s, and Unilever.

    Join the conversation on LinkedIn

    Connect with our experts and read the latest industry insights on our dedicated LinkedIn page